Lead Site Reliability Engineer-2

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Lead Site Reliability Engineer-2
At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Technologists who are energized by the challenges of a truly global network. The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault-tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We are seeking a highly motivated and experienced Lead Site Reliability Engineer (SRE) to join our growing team. You will play a critical role in ensuring the reliability, scalability, and performance of our Java, Spring Framework applications, supporting essential services that power Mastercard's global operations. As a leader thought leader in your field, you will bring technical expertise, a passion for automation, and the ability to mentor and guide less experienced junior engineers. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle.
Ensure application health, performance, and capacity; Site Reliability Engineering: Design resilient infrastructure, perform root cause analysis, and automate alerts.- DevOps/Automation: Improve service lifecycle, support CI/CD pipelines, and reduce manual intervention.- Analyze platform activities and provide feedback to development teams.Ideal candidates have:- BS in Computer Science or related field.- Proficiency in Java, Spring Framework, Python, or Go.- Strong DevOps and configuration management skills.-
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact not include any medical or health information in this email. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Report any suspected information security violation or breach, and
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; S. observed holidays; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and on-site fitness facilities in some locations.