Assistant Manager(04461) - 1201 Cole Mill Rd.

@ Domino's
Domino'sdomino's.com

Assistant Manager(04461) - 1201 Cole Mill Rd.

Durham, NC
Posted 1 day ago

About the job

A Domino's Assistant Manager oversees team operations, ensures timely deliveries, maintains store standards, manages cash, and promotes products while delivering excellent customer service.

Requirements

  • Leadership skills
  • Customer service experience
  • Team management
  • Basic computer skills
  • Ability to resolve disputes

Qualifications

  • High school diploma or equivalent
  • Strong communication skills
  • Reliable and organized
  • Ability to work flexible hours
  • Team-oriented mindset

Full job description

AM Job Description
- Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
- Maintain staffing levels that mirror the needs of business at any point of the day
- When closing, responsible for end of the night bank deposits
- When closing, responsible for doing a nightly product inventory count
- When opening, ensure the store is set up properly and ready to receive orders upon time of open
- Foster and project a sense of urgency with each and every order
- Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
- Collect money and signed credit card receipts from delivery drivers at the end of their shift
- Ensure vehicles used for delivery pass inspection, both mechanically and visually
- Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time.
- Uphold Dominos standards of grooming, uniform, and appearance
- Promote pizza products, specials, and promotions
- Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and
properly box products for delivery or carryout
- Provide quality customer service to internal and external customers both over the phone and in person
- Ability to speak and write clearly and comprehension of using a computer based order entry system
- Contribute to and promote an atmosphere of teamwork, energy, and fun

All your information will be kept confidential according to EEO guidelines.

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