Receptionist
@ Life Care Center of RenoLife Care Center of Renolifecarecenterofreno.com
Receptionist
Reno, NV
Posted 4 days ago
About the job
Life Care focuses on post-acute care services. The Receptionist role involves clerical tasks, visitor greetings, and supporting operations while maintaining professionalism and confidentiality.
Requirements
- Proficient in Microsoft Word and Excel
- Six months clerical experience or secretarial training
- Ability to make independent decisions
- Knowledge of healthcare laws and procedures
- Good communication and interpersonal skills
Qualifications
- High school diploma or equivalent
- Completed secretarial program or clerical experience
- Able to follow company policies
- Maintain confidentiality and professionalism
Full job description
Position Summary
The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
- High school graduate or equivalent
- Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role
Specific Job Requirements
- Proficient in Microsoft Word, Excel, and e mail
- Make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
- Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
- Effectively operate the facility phone and paging system
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
An Equal Opportunity Employer
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