General Manager(05514) - 1017 E. 10th St.

@ Domino's
Domino'sdomino's.com

General Manager(05514) - 1017 E. 10th St.

Roanoke Rapids, NC
Posted 4 days ago

About the job

Join Domino's as a General Manager overseeing store operations, staffing, inventory, customer service, and compliance. Lead a team to ensure fast, accurate delivery and high standards while fostering teamwork and growth.

Requirements

  • Experience managing retail store
  • Strong leadership skills
  • Ability to read P&L ledger
  • Customer service oriented
  • Basic computer skills

Qualifications

  • High school diploma or equivalent
  • Previous management experience
  • Excellent communication skills
  • Ability to multitask and problem solve

Full job description

  • Lead a team of delivery drivers and csr’s to ensure orders are expedited quickly and correctly
  • When closing, responsible for end of the night bank deposits
  • When closing, responsible for doing a nightly product inventory count
  • When opening, ensure the store is set up properly and ready to receive orders upon time of open
  • Foster and project a sense of urgency with each and every order
  • Ensure the store is running according to Domino’s Operation Evaluation Review standards
  • Oversee total store operations
  • Communicate with other managers and staff regarding any aspect that impacts business operations
  • Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
  • Actively training the GMIT on all aspects of store operations
  • Maintain staffing levels that mirror the needs of business at any point of the day
  • Creating and maintaining an employee schedule based upon labor needs
  • Collect money and signed credit card receipts from delivery drivers at the end of their shift
  • Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
  • Ensure vehicle used for delivery pass inspection, both mechanically and visually
  • Assist with routing delivery drivers to maximize service to customers while maintaining Dominos standards of orders delivered on time
  • Ability to read and understand P&L ledger
  • Uphold Dominos standards of grooming, uniform, and appearance
  • Promote pizza products, specials, and promotions
  • Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and
    properly box products for delivery or carryout
  • Provide quality customer service to internal and external customers both over the phone and in person
  • Ability to speak and write clearly and comprehension of using a computer based order entry system
  • Contribute to and promote an atmosphere of teamwork, energy, and fun
    • Show full description

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