Service Coordinator

@ Mosaic
Mosaicmosaic.com

Service Coordinator

Tucson, AZ
Posted 4 weeks ago

About the job

Mosaic is dedicated to empowering individuals through compassionate community care. As a Service Coordinator, you'll manage referrals, conduct home visits, build relationships, and support operations to improve clients' lives.

Requirements

  • High school diploma or equivalent
  • 3+ years in service coordination
  • 2+ years supervisory experience
  • CPR/First Aid, Article 9 certification
  • Strong organizational skills

Qualifications

  • Bilingual in Spanish or Russian (preferred)
  • Proficiency in computer use
  • Excellent record-keeping
  • Problem-solving skills
  • Ability to build relationships

Full job description

Location: Mostly Remote (Includes Local Home Visits)

Schedule: Monday – Friday, 8:30 AM – 4:30 PM (plus rotating on-call schedule)

Are you passionate about making a real difference in your community? Join Mosaic to empower individuals, coordinate compassionate care, and build meaningful relationships!

What You’ll Do

  • Coordinate & Support: Receive new referrals, manage intakes, and create personalized service plans for home and community-based services.

  • Connect in the Field: Conduct regular home visits to ensure direct care quality and support standards are met.

  • Build Relationships: Partner closely with clients, case managers, direct care workers, and community partners.

  • Maintain Operations: Oversee scheduling adjustments, handle incident investigations, and provide rotating after-hours on-call support.

What You Bring

  • Education & Experience: High school diploma or equivalent required.

  • Proven Track Record: Minimum 3 years in service coordination/delivery and 2 years in a supervisory role.

  • Certifications: CPR/First Aid, Article 9, and Principles of Caregiver certification (or Instructor status).

  • Core Skills: Strong organizational skills, computer proficiency, accurate record-keeping, and problem-solving ability.

  • Language Skills: Spanish or Russian bilingual skills are highly desirable (preferred)!

Ready to make an impact? Apply today!

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