PT Box Office Assistant- Albuquerque Convention Center

@ ASM Global-SMG
ASM Global-SMGasmglobal-smg.com

PT Box Office Assistant- Albuquerque Convention Center

Albuquerque, NM
Posted 5 days ago

About the job

Legends Global manages public assembly facilities and operates the Albuquerque Convention Center. The Box Office Assistant handles ticket sales, customer interactions, and supports event staff with excellent service skills and flexibility for varied hours.

Requirements

  • Ticketmaster experience preferred
  • Good communication skills
  • Reliable and organized
  • Ability to work under pressure
  • Flexible schedule including nights and weekends

Qualifications

  • Customer service experience
  • Ability to work flexible hours
  • Bilingual preferred
  • Patience and helpful attitude
  • Work independently and in teams

Full job description

Summary

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Box Office Assistant for the Albuquerque Convention Center, including Kiva Auditorium, and Civic Plaza. The Box Office Assistant will interact continuously with clients, promoters, ushers, and ticket takers.

 

Essential Duties and Responsibilities

  • Sell tickets for events at the Kiva Auditorium Box Office and other assigned locations using Ticketmaster ticketing platform.
  • Handout reservations night of show
  • Assist ticket takers and ushers as needed
  • Assist Box Office Manager as needed
  •  Demonstrates excellent customer service skills, responds promptly to customer needs, responds to accessible seating requests for service and assistance, able to work independently and handle most box office questions without assistance
  • Perform other duties as assigned.

Skills and Abilities

  • A positive, people-friendly approach
  • Ticketmaster experience preferred.
  • Patience when dealing with patrons and colleagues.
  • A willingness to help
  • Bilingual preferred but not required
  • Reliable
  • Work effectively under pressure and/or stringent schedule and produce accurate results.
  • Excellent communication, problem solving and organizational skills required

 

Other Qualifications

Requires ability to work flexible hours, including nights, weekends and holidays in addition to normal business hours.

 

NOTE:

The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

 

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.  VEVRAA Federal Contractor.

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