Guest Service Expert Server

@ Marriott
Marriottmarriott.com

Guest Service Expert Server

Miami, FL
Posted 1 day ago

About the job

Marriott creates exceptional hospitality experiences. This role focuses on welcoming guests, taking orders, serving food, resolving concerns, and supporting team collaboration to ensure guest satisfaction.

Requirements

  • Excellent communication skills
  • Ability to handle payments
  • Teamwork and professionalism
  • Customer service mindset

Qualifications

  • Previous serving experience preferred
  • Able to work in a fast-paced environment
  • Flexible schedules
  • Positive attitude

Full job description

As a Guest Service Expert Server at Marriott, you create memorable dining experiences by welcoming guests, presenting menus, taking accurate orders, and serving food and beverages with efficiency and care. You ensure tables and service stations are clean, well-stocked, and aligned with brand standards. You handle payments, resolve guest concerns promptly, and collaborate closely with kitchen and bar staff to deliver seamless service. You model Marriott’s people-first culture through professionalism, respect, and teamwork, supporting a hospitable environment where guests feel valued and eager to return.
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