Restaurant General Manager

@ Goodwin Recruiting
Goodwin Recruitinggoodwinrecruiting.com

Restaurant General Manager

Boston, MA
Posted 5 days ago

About the job

A hospitality organization seeking a hands-on Restaurant General Manager to lead operations, develop teams, and enhance guest experience in a high-volume setting.

Requirements

  • 3+ years management experience
  • Leadership and team building
  • Financial performance management
  • Operational excellence
  • Experience with POS systems

Qualifications

  • Strong communication skills
  • Problem-solving ability
  • Flexible schedule availability
  • Hospitality or food & beverage background
  • Customer service focus

Full job description

We are seeking an experienced, hands-on Restaurant General Manager to lead a high-volume hospitality operation with a strong focus on people, guest experience, financial performance, and operational excellence. This is an excellent opportunity for a leader who enjoys being visible on the floor, developing a strong management team, and creating a memorable experience for guests. A culinary background or someone who is very comfortable working closely with BOH/Kitchen leadership is highly valued.


Restaurant General Manager Expectations & Requirements

• Lead, develop, and hold department managers accountable across FOH, BOH/Kitchen, Events, Retail, and support teams.

• Build a strong, consistent leadership team through coaching, hiring, training, and development.

• Own the location’s P&L and drive revenue, labor, food and beverage cost, and overall financial performance.

• Monitor key operational and financial metrics and use them to improve performance.

• Lead by example on the floor and ensure a consistently high level of hospitality and guest service.

• Partner closely with the kitchen and BOH leadership team to maintain quality, efficiency, and cost control.

• Oversee events, programming, and community engagement while representing the brand professionally.

• Maintain strong communication across departments and support company-wide initiatives.

• 3+ years of general management experience in restaurant, hospitality, food & beverage, or brewery operations.

• Proven experience leading teams and managing financial and operational performance.

• Strong understanding of guest service, labor management, and food and beverage costs.

• Experience with POS and restaurant management systems such as Toast, R365, Sling, or similar.

• Excellent communication, problem-solving, and leadership skills.

• Must be available to work a flexible schedule, including evenings, weekends, holidays, and peak business periods.


Restaurant General Manager Benefits

• Competitive salary

• Annual performance-based bonus opportunities

• Medical and supplemental benefit options

• Paid time off

• Leadership and professional development opportunities

• Opportunity to grow with an established and expanding hospitality organization

• A collaborative, team-focused work environment


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