Posting End Date

9/30/26

Centre Square Apartment Manager

Help create a welcoming, supportive, and well-managed residential community for Centre Square residents through hands-on leadership, student development, resident engagement, and daily apartment operations.

Position Summary

The Centre Square Apartment Manager works as part of the on-site management team serving approximately 850 residents. Managers coordinate resident activities and education, oversee office operations, support sales and marketing efforts, train and mentor student employees, and help develop effective administrative procedures and protocols.

This position requires the manager to reside in the University-provided apartment at Centre Square. Living on-site allows the manager to remain visible within the community and respond to emergencies as needed.

What You’ll Do

• Manage day-to-day office operations, maintain regular office hours, and remain visible and available to residents.
• Develop and implement strategic improvements related to office operations, resident satisfaction, sales, and marketing.
• Create, maintain, and enforce office procedures in accordance with Housing & Student Living guidelines and best practices.
• Establish and maintain customer-service communication channels, tenant lists, records, reports, budgets, and inventory.
• Conduct tours for current and prospective students and their families.
• Distribute resident mail and packages and assist with department and area projects.
• Design and print materials related to assigned focus areas.
• Establish and manage student employee work schedules.
• Hire, train, mentor, and hold student employees accountable.
• Teach and model healthy and responsible living practices and facilitate educational programs grounded in Student Living principles.
• Plan, promote, and implement resident activities and events that encourage positive sociality.
• Facilitate apartment council meetings and one-on-one meetings with residents.
• Maintain regular, professional interaction with residents at the reception desk, during activities, property walks, and other informal settings while maintaining appropriate boundaries.
• Support department and university mission, vision, and initiatives.
• Identify key issues, assist with improvement plans, and collect and report relevant data and findings.
• Participate in weekly management council meetings, Student Living forums, Centre Square council meetings, supervisor meetings, and other meetings or professional development events as directed.
• Perform weekly clean checks and property walks and conduct semester checkout inspections.
• Report maintenance work orders and custodial needs to Facilities Management and/or Property Services.
• Provide crisis management support and intervention when needed, including during nights, weekends, and outside normal office hours.
• Serve in an on-call rotation, answer after-hours emergency calls, and act as a point of contact for residents as needed.
• Educate residents about security protocols and emergency procedures, including power outages and fire drills.
• Perform other duties and assist with special projects as directed by the immediate supervisor and/or Housing & Student Living Office.

Invitation to Apply

If you are prepared to lead by example, build meaningful relationships with students, and contribute to a well-managed residential community, we invite you to apply. This role is a strong fit for someone who can balance administrative responsibilities with resident engagement, student employee development, and responsive on-site support.

Qualifications, Skills & Attributes

• Ability to manage day-to-day operations while maintaining visibility and availability to residents.
• Ability to develop and implement administrative procedures, strategic plans, and process improvements.
• Strong communication and customer service skills.
• Ability to hire, train, mentor, schedule, and hold student employees accountable.
• Ability to facilitate educational programs, resident meetings, activities, and events.
• Ability to maintain professional boundaries when working with students.
• Ability to collect, analyze, and report key data and findings.
• Ability to collaborate effectively with departments, campus partners, and management teams.
• Ability to respond appropriately to emergencies and provide crisis management support.
• Ability to maintain a clean, safe, and welcoming residential environment.
• Must reside in the University-provided apartment at Centre Square.

IMPORTANT:

Conditions of employment require employees to hold and to be worthy to hold temple recommends. Job applicants must be able to meet these conditions to advance through a hiring process successfully. An expired recommend will prevent consideration for hire.

Required Documents

- Resume

- Cover Letter

Why BYU-Idaho

BYU-Idaho is a distinctive faith-based university focused on its mission to develop disciples of Jesus Christ who are leaders in their homes, the Church, and their communities. Employees play an important role in supporting that mission by helping create an environment where students can learn, grow, and reach their divine potential.

Working at BYU-Idaho means contributing to a campus community that values faith, learning, service, and purposeful work. Each role on campus supports the university’s broader effort to bless students and prepare them to make a meaningful difference wherever they serve.

Work Schedule

Regular Schedule:
The typical work week is approximately 28 hours per week, with office hours from 1:00 p.m.–5:00 p.m.

Weekend / Holiday / On-Call:
Periods of irregular hours in addition to the normal 28-hour work week will apply during weeks that include check-ins and checkouts, resident meetings, department or area training, clean checks, on-call emergencies, resident events, and other activities as directed by the immediate supervisor and/or the BYU-Idaho Housing and Student Living Office.

Travel:
Some travel will be necessary for picking up orders for activities and events, purchasing office supplies, and attending department and area meetings and training.