Patient Service Manager

Why work for Elior North America?

• Weekly Pay!
• Work/Life Balance!
• Competitive Benefit Packages!
• Tuition Reimbursement!
• Employee Referral Bonus!
• 401K & Company Match!

Elior North America is a family of distinct hospitality companies with more than 50 years of industry experience and 15,000 team members united in our passion for food, service, and excellence. We share an appetite for growth which drives all of us to continually reimagine our customers’ experience.

The Role at a glance:

We are looking to add an enthusiastic, experienced Patient Services Manager to our healthcare team in Wexford, PA. As a Patient Services Manager with Elior North America, you will have the opportunity to lead a dedicated food service team, ensure that patients and their guests are satisfied, and guarantee that they receive healthy, delicious food.

What you'll be doing:

• Overseeing the complete patient menu and meal deliver process to ensure that employees achieve the highest quality of all service standards.
• Serving as a patient advocate and customer service specialist in all matters involving patient and family interactions.
• Ensuring high quality, delicious, well-presented food is served in all areas, with a focus on patient meal service.
• Assuming leadership responsibility for the department in the absence of the general manager.

What we're looking for:

Must-haves:

• At least three years of supervisory experience.
• Must be comfortable interacting with patients in an acute care setting.
• Strong planning and organizing skills to meet deadlines consistently.
• Strong interpersonal, communication, and leadership skills.
• Strong financial, budgeting, accounting, and computational skills.
• Proficient computer skills, including Microsoft Office programs, menu management systems, and hospital systems.

Nice-to-haves:

• Experience in an acute care and/or healthcare environment, preferably in patient and resident services.
• Dietetics or Hospitality Management degree preferred; alternatively, equivalent related job experience.

Where you'll be working:

• Wexford Hospital, located in Wexford, PA

Full-Time Benefits:

• Medical
• Dental
• Vision
• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity
• Discount Program
• Commuter Benefits (Parking and Transit)
• EAP
• 401k
• Sick Time
• Holiday Pay (9 paid holidays)
• Tuition Reimbursement
• Paid Time Off

Compensation Range:

• $60,000 - $65,000 per year, depending on experience