Hospitality Attendant- Embassy Suites by Hilton Dulles Airport

@ B.F. Saul Company Hospitality Group
B.F. Saul Company Hospitality Groupb.f.saulcompanyhospitalitygroup.com

Hospitality Attendant- Embassy Suites by Hilton Dulles Airport

Posted 5 days ago

About the job

B. F. Saul Company Hospitality Group owns and operates over 20 hotels including Hilton brands. We focus on guest satisfaction, professional growth, and a positive culture. Join us at Embassy Suites Dulles for a hospitality role in a renowned hotel close to Washington D.C., offering great benefits and development opportunities.

Requirements

  • Strong communication skills
  • Customer service experience
  • Ability to stand and walk
  • Attention to detail
  • Good interpersonal skills

Qualifications

  • High work ethic
  • Self-initiative
  • Reliable and resourceful
  • Ability to work in a team
  • Effective communication skills

Full job description

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! 

B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity. 



At the Embassy Suites by Hilton Dulles Airport hotel, enjoy all-suite hotel accommodations in Herndon, VA, less than 3 miles from Washington Dulles International Airport. This all-suite hotel is only 25 miles west of Washington, D.C. and within close proximity to several popular tourist sites and global businesses.



Job Description


What you will be doing

  • Warmly greet and welcome guests in the lounge within 2 minutes of guest arrival.
  • Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
  • Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
  • Clean lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.




Requirements


What we are looking for

  • Strong communication skills verbal and written
  • High work ethic and self-initiative
  • Proven customer service skills, including ability to be resourceful and creative
  • Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
  • Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
Ability to stand and walk for extended periods of time

  • Physical Requirements 
  • Ability to work in a standard office environment.
  • Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
  • Occasional standing and walking throughout the workday.
  • Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Occasionally required to stand, walk, bend, reach, or carry items.
  • Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
  • Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
  • Ability to hear and participate in conversations and meetings, use phone and/or headset
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.








Benefits:

  • Well-Being Benefits:
  • Health Insurance
  • Dental & Vision Insurance
  • Short & Long Term Disability
  • Long Term Planning:
  • 401(k) Retirement Program
  • Paid Life Insurance
  • Tuition Reimbursement
  • Team Member Programs:
  • Our Big 3 Mission Statement Leaders of the Month/Year
  • Annual Performance Appraisals and Wage Increase Opportunities
  • Annual Team Member Banquets
  • Annual Team Member Engagement Survey
  • Discounted Room Rates for Team Members, Family and Friends
  • Complimentary Room Stays
  • Weekly Payroll

The actual base pay offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held.  Base pay is one component of B. F. Saul Company & Affiliates total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans and more. 

B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled


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