Vice President of Customer Delivery

@ WennSoft, Inc
WennSoft, Incwennsoft,inc.com

Vice President of Customer Delivery

New Berlin, WI
Posted 4 days ago

About the job

We are WirDocs, focused on innovative software solutions. The VP of Customer Delivery leads transformation, scaling FORGE, improving efficiency, and ensuring successful client migration and outcomes.

Requirements

  • Leadership experience in delivery
  • Experience with software implementation
  • Knowledge of partner enablement
  • Strong governance skills
  • AI-enabled efficiency understanding

Qualifications

  • Bachelor's degree or higher
  • Proven transformation leadership
  • Experience with FORGE platform
  • Strong strategic mindset

Full job description

Do you want to work for a fantastic company? Then read on...

Job Summary

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Job Description

As VP Customer Delivery, you are accountable for building and scaling WennSoft's Customer Delivery model — shifting from today's services-intensive implementation approach toward standardized, partner-led, FORGE-centered delivery. Reporting to the CEO, you own delivery methodology, governance, partner enablement, AI-enabled efficiency, and customer outcomes. You will lead the organization to deploy FORGE at scale — growing the share of our customer base running on FORGE year over year — while reducing implementation effort, protecting margin, and enabling the migration of our customer base off Microsoft Dynamics GP ahead of its April 2031 sunset. This is a build-and-transform mandate, not continuity of the current model; success is defined by transformation capability, not the size of the organization you have run.

Worker Type

Regular

Number of Openings Available

1

Are you up for the challenge? Then click apply

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