Manufacturing ERP Business Analyst

Primary Responsibilities

• Support ERP deployment activities, including requirements gathering, process validation, testing, data validation, training, cutover, go-live, and Hypercare.
• Collaborate with plant operations, business users, and technical teams to analyze issues, identify root causes, and support timely resolution.
• Document business requirements, functional specifications, process flows, test scripts, training materials, and user documentation.
• Support manufacturing operations, including:
  • Production
  • Inventory Management
  • Warehouse Operations
  • Shipping & Receiving
• Perform system validation, user acceptance testing (UAT), and data verification.
• Provide on-site support during deployment, stabilization, and Hypercare activities.
• Identify process improvements and apply lessons learned to future deployment phases.
• Partner with cross-functional teams to ensure successful ERP adoption and operational efficiency.
• Travel extensively to manufacturing plant locations based on deployment schedules and business needs.

Required Qualifications

• Proven experience as a Business Analyst supporting ERP implementation and deployment projects in manufacturing environments.
• Strong knowledge of:
  • Manufacturing Operations
  • Production Processes
  • Inventory Management
  • Warehouse Management
  • Shipping & Receiving
• Experience supporting full ERP deployment lifecycle, including testing, cutover, go-live, and Hypercare.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication, documentation, and stakeholder management skills.
• Ability to work effectively with business users, plant personnel, and technical teams.
• Willingness and ability to travel extensively and provide on-site plant support.

Preferred Qualifications

• Experience with Infor M3, Factory Track, or CFS.
• Experience in the Food & Beverage or Poultry Manufacturing industry.
• Knowledge of ERP best practices, manufacturing workflows, and supply chain operations.
• Experience supporting multiple ERP deployment waves in enterprise manufacturing environments.