Retail Security Officer
@ Andy Frain ServicesRetail Security Officer
About the job
Join our team as a Retail Security Guard at St. Louis Premium Outlets. Help maintain safety, monitor activity, and assist customers. Benefits include weekly pay, discounts, and supportive environment. Requires professionalism and attention to detail.
Requirements
- Customer service skills
- Alert and calm in emergencies
- Reliable and punctual
- Clear report writing
- Professional appearance
Qualifications
- Must be 21+ years old
- State Guard license required
- Prior security experience preferred
- Familiarity with CCTV systems
- Strong communication skills
Full job description
Retail Security Guard (Full-Time)
LOCATION:
St. Louis Premium Outlets – Chesterfield, MO
PAY:
$18.54/hour
POSITION TYPE:
Full-Time
SCHEDULE:
2:30 pm - 10:30 pm Tuesday through Saturday
OVERVIEW:
We are hiring a Retail Security Guard to help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.
BENEFITS:
- Weekly pay
- Flexible scheduling
- Employee discounts
- Employee Assistance Program (confidential support resources)
- Supportive work environment focused on well-being
KEY RESPONSIBILITIES:
Security & Patrol
- Patrol assigned areas or maintain a fixed post to monitor activity
- Control access points and manage pedestrian/vehicle traffic
- Identify and report suspicious activity, incidents, or safety concerns
- Respond to alarms, emergencies, and on-site incidents
Monitoring & Reporting
- Monitor CCTV cameras and security systems
- Complete daily activity logs, incident reports, and required documentation
- Maintain awareness of surroundings at all times
Safety & Compliance
- Follow all post orders, company policies, and safety procedures
- Maintain knowledge of emergency response protocols
- Inspect property for safety risks (fire hazards, equipment issues, etc.)
- Support loss prevention and recommend safety improvements
Customer Service
- Greet and assist customers, employees, and visitors in a professional manner
- Provide directions and support as needed
- Maintain a visible, approachable presence on-site
QUALIFICATIONS:
Required
- Strong customer service and communication skills
- Ability to stay alert and respond calmly in emergency situations
- Reliable, punctual, and able to follow directions
- Ability to write clear and accurate reports
- Must present a professional appearance and demeanor
- Must be at least 21 years of age.
- State Guard license is required.
Preferred
- Prior security or customer-facing experience
- Familiarity with CCTV, alarms, or access control systems
Skills & Attributes
- High level of attentiveness and situational awareness
- Dependable and team-oriented
- Able to multitask and work in a fast-paced environment
- Strong work ethic with a sense of urgency
Work Expectations
- Arrive on time in full uniform and ready to work
- Stay engaged and proactive throughout your shift
- Follow all safety, training, and compliance requirements
ADDITIONAL INFORMATION:
Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.