Administrative Assistant for Senior Sales Leader

@ Tom James Company

Administrative Assistant for Senior Sales Leader

Posted today

About the job

Tom James Company is a global leader in fashion, offering tailored clothing. The role supports senior sales leaders with admin, client service, inventory, and prospecting. In-office position in NYC with some remote flexibility, providing growth and client interaction opportunities.

Requirements

Strong communication skills
Organizational skills
Customer service experience
Proficient in Google Suite
Two years admin experience

Qualifications

Detail-oriented
Independent worker
Flexibility in tasks
Experience with sales environment

Full job description

At Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a part-time opening in our New York, NY office for a Senior Sales Leader. Our position is for 40 hours per week at $26-$30 per hour, based on qualifications. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

This is a fully in-office position, with work from home capability on a limited occasional basis.

Responsibilities include:

Inventory Management

Maintaining a system for keeping track of all inventory, as well as timelines for orders in process
Prepping clothing to be delivered and assuring quality of all arriving inventory
Work with CRM and order system to assist with alterations, returns, and delivery of clothing
Occasionally attending client appointments with sales professional when extra assistance is needed

Client-facing Communication:

Providing excellent and timely customer service for any client questions pertaining to their orders and appointments
Setting up appointments and managing follow-up reminders
Arranging pick-ups and deliveries with clients
Problem solving for client issues that come up

Providing administrative support to sales professional

Creating efficient processes for communication and organization
Coordinating daily schedule of both client and intraoffice meetings
Interface with factories, home office, and outside vendors on a regular basis
Assist with payments and order entry
Helping to keep selling materials, such as fabrics, organized
Assist with wardrobe coordination for clients on occasion
Some personal assistance on occasional basis

Prospecting new clients

Using internet and social media, including LinkedIn, Instagram, and Zoom Info for potential client research
Entering leads into proprietary system
Sending introductory and promotional messages
Creating call lists/hot lists for client meetings

Maintaining a professional image to interface with high-end clientele

A successful candidate fits the following criteria:

Confident, independent worker
Strong communication skills (verbal, written, listening)
Excellent organizational skills and highly detail-oriented
Outstanding time management skills
Professional customer service skills
Familiarity with LinkedIn
Proficient with Google Suite, experience with Slack and Asana (or similar task-management tool) preferred
A motivated problem solver who is comfortable being flexible in a fast-paced environment
Able to bend and lift 30 lbs
Comfortable with out-of-office errands
Two years administrative experience is preferred.
Experience with a sales-oriented environment is a plus!

Show full description