BOS Duty Manager Passenger Services

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

• Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage
• Accountable for daily operations
• Maintain and improve customer and company safety and quality standards
• Maintain good relations with customers and airport authorities
• Manage and control all staff assignments
• Hold daily briefings with all levels of management
• Provide support to front line management
• Coach and train all employees to effectively improve operations
• Ensure workforce adherence to company policies and procedures
• Other duties as assigned

Your profile

• High school diploma or equivalent required. Degree preferred
• Minimum 3 years Ramp Supervisor experience
• Excellent verbal and written communication skills
• Excellent knowledge of Ramp Operations
• Strong organizational and multi tasking skills
• Leadership ability
• Customer focus and quality awareness
• Ability to deal with conflict
• Valid Driver’s License