Call Center Scheduler - Orthopedics - Full Time - Days - 8hr West Covina

@ Emanate Health
Emanate Healthemanatehealth.com

Call Center Scheduler - Orthopedics - Full Time - Days - 8hr West Covina

West Covina, CA
Posted 6 days ago

About the job

Emanate Health is a top-ranked healthcare system dedicated to delivering quality patient care and community support. This role involves scheduling, documentation, and communication tasks in an orthopedic clinic. A great opportunity for customer-focused individuals with clinic/medical knowledge.

Requirements

  • Multi-line telephone experience
  • Customer service skills
  • Computer skills
  • Ability to transcribe messages
  • Basic grammar and punctuation knowledge

Qualifications

  • High school diploma preferred
  • Bilingual in Spanish preferred
  • Clinic experience preferred
  • Medical terminology knowledge
  • Excellent customer service skills

Full job description

Current Emanate Health Employees - Please log into your Workday account to apply

Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.

On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.

Job Summary
To provide scheduling appointments at the appropriate clinics. This position also provides documentation support, communications enhancements and other support activities in maintaining the coordination of patient care.


Job Requirements


a. Minimum Education Requirement :
High School Diploma or equivalent preferred. Bilingual in Spanish preferred.


b. Minimum Experience Requirement :
Minimum of one year experience with a multi-line telephone system. Customer service skills required for responding appropriately to patients, families, physicians and agency staff. Ability to transcribe and relay accurate messages on a timely basis. Knowledge of grammar usage, punctuation and style. Computer skills required. Clinic experience preferred. Medical terminology preferred. Excellent customer service skills required.


c. Minimum License Requirement :

Delivering world-class health care one patient at a time.

Pay Range:

$23.00 - $34.50
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