Restaurant Shift Supervisor - Victoria Airport

@ SSP
SSPssp.com

Restaurant Shift Supervisor - Victoria Airport

Sidney, Brit
Posted 1 week ago

About the job

SSP Canada operates restaurants at Victoria Airport including Tim Hortons. The Shift Supervisor supports management, maintains standards, coaches team members, manages cash, and ensures quality service in a fast-paced environment.

Requirements

  • 12 months restaurant experience
  • Supervisory skills
  • Cash handling experience
  • Strong communication skills
  • Ability to motivate team

Qualifications

  • Serving it Right certificate
  • Excellent interpersonal skills
  • Organizational ability
  • Teamwork skills
  • Customer service focus

Full job description

  • $28.00 / hour
  • Full Time Availability
  • Employee Meal Plan
  • Dental, Vision, Prescription, Medical Benefits for Full-Time Employees
  • Free Employee Parking

SSP Canada operates several restaurants throughout the Victoria International Airport, including: Spinnaker's on the Fly, Fresh Cup, and Tim Hortons

Responsibilities as a Restaurant Shift Supervisor includes:
  • Supporting the Management Team in ensuring that standards of service are consistently achieved by the team and team members.
  • Understand that our guest is our #1 priority.
  • Maintain brand operational standards and ensure that restaurant checklists and cleaning schedules are completed on a daily basis.
  • Coach team members through the induction process by acting as training buddy to ensure a comprehensive orientation and maintenance of brand standards.
  • Communicate and clarify major job duties, priorities, and expectations to team members
  • Provide support, direction, and encouragement in helping the team succeed in delivering business goals.
  • Establish and communicate performance standards and monitor team member performance through observations, discussions, etc., and document both good and unacceptable performance accordingly
  • Assist team members in developing the skills and abilities necessary for improved performance.
  • Ensure that products are of the highest quality.
  • Responsibility for overseeing cash duties.
  • Ensuring that temperature logs are completed accurately and in a timely manner.

Qualifications and Experience
  • Minimum of 12 months experience within a busy restaurant/hotel environment.
  • Excellent interpersonal skills and ability to interact with and motivate team members.
  • Excellent communication and organizational skills.
  • Ability to read, interpret, and articulate instructions using clear and direct language.
  • Able to work as part of a team within a fast paced food service environment.
  • Supervisory experience required.
  • Cash handling experience required.
  • Serving it Right certificate required.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.
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