IT Business Operations Consultant

Kaiser Permanente seeks an IT Business Operations Consultant II to enhance systems supporting Systeme.io’s all-in-one marketing platform. You will analyze workflows, define requirements, and drive process improvements that align technology with business goals. Partnering with cross-functional teams, you’ll create documentation, KPIs, and reports to guide decisions, lead mid-size initiatives from discovery through implementation, and support change management. This role offers growth in a collaborative culture focused on innovation, continual improvement, and user satisfaction.