Patient Financial Services

@ Nira Medical
Nira Medicalniramedical.com

Patient Financial Services

Posted 2 weeks ago

About the job

A role focused on managing patient balances, billing, and collections, ensuring accurate data, financial assistance, and communication within healthcare revenue cycle.

Requirements

  • Experience in revenue cycle management
  • Strong data management skills
  • Excellent communication skills
  • Knowledge of billing processes

Qualifications

  • High school diploma or higher
  • Experience with healthcare billing
  • Attention to detail
  • Customer service skills

Full job description

The Patient Financial Services Specialist (PFS) works within the Centralized Revenue Cycle Management structure in collaboration with leadership, billing, front office, and any third party vendors. The PFS role is responsible for:

  • Accurate reconciliation and management of both legacy and Athena patient balances

  • Managing and escalating invalid balances

  • Advocating and applying financial assistance and hardship resources

  • Processing and managing credit card agreements, unapplied credits, and refunds

  • Managing internal and external patient collection processes

  • Maintaining clean and accurate patient demographic and financial data

  • Answering patient billing inquiries and communicating patient balances

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