Administrative Assistant
@ SN6 SCI Indiana Funeral Services, Inc.SN6 SCI Indiana Funeral Services, Inc.sn6sciindianafuneralservices,inc..com
Administrative Assistant
Fort Wayne, IN
Posted 4 days ago
About the job
Supports funeral home operations with scheduling, reports, invoicing, HR, and customer service. Focuses on admin tasks, process compliance, and assisting staff in a caring environment.
Requirements
- 3 years customer-focused experience
- Advanced computer skills
- Typing 40-60 wpm
- Strong communication skills
Qualifications
- High school diploma or equivalent
- Ability to handle confidential info
- Work with minimal supervision
- Compassion and integrity
Full job description
Our associates celebrate lives. We celebrate our associates.
Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses.JOB RESPONSIBILITIES
- Schedules meetings
- Makes travel arrangements
- Plans events
- Completes management expense reports
- Responds to inquiries in writing and or verbally
- Pulls monthly reports
- Enters contract details into information system and maintains other related documents
- Orders and checks memorial to ensure accuracy
- Processes annual funeral home and cemetery license renewals
- Codes and scans invoices
- Processes accounts payable and other accounting support transactions
- Receives incoming telephone calls and assist callers with any questions or comments, direct calls to appropriate team members
- Schedules call-in appointments for Sales
- Files and maintains customer information
- Maintains office and facility supplies as well as fax machines, copiers and network printers
- Prepares daily schedules
- Administers HR processes including new hire paperwork, background checks and bonus processing
- Maintains processes to ensure compliance with policies and procedures including SOX administration and audit
- Trains others on policies, procedures and new company initiatives
- Maintains a friendly attitude offering assistance and guidance to all persons entering the location
MINIMUM REQUIREMENTS
Education
- High school diploma or equivalent
Experience
- 3 years of experience working in a customer-focused and fast-paced professional environment
Knowledge, Skills and Abilities
- Must have advanced computer, internet and word processing (typing minimum of 40 – 60 wpm) skills
- Working knowledge of office equipment including calculators, copiers, printers, fax machines, telephone console
- Ability to handle confidential and sensitive information with discretion
- Effective communication skills, both orally and in writing
- High level of compassion and integrity
- Ability to follow instructions and work with minimal supervision
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