Customer Service Clerk
@ ManpowerCustomer Service Clerk
About the job
ManpowerGroup, a global staffing leader, seeks a Customer Service Clerk in Tampa, FL. The role involves assisting customers, supporting store operations, and communicating with teams in a fast-paced retail environment.
Requirements
- Customer service experience
- Strong communication skills
- Reliability in previous jobs
- Ability to work in retail or logistics
- Spanish-speaking a plus
Qualifications
- Experience in hospitality or retail
- Customer-focused mindset
- Accountability and reliability
- Ability to work Monday-Saturday
- Team-oriented attitude
Full job description
Our client, a leading retail and logistics organization, is seeking a Customer Service Clerk to join their team. As a Customer Service Clerk, you will be part of the front-line retail support team, providing essential customer service and operational assistance. The ideal candidate will demonstrate strong communication skills, accountability, and a customer-focused mindset, which will align successfully in the organization.
Job Title: Customer Service Clerk
Location: Tampa, FL
Pay Range: $20/hour
Shift: Monday through Saturday, (4 days per week) with work hours generally from 9am to 6pm. Saturday hours are from 10am to 4pm.
What's the Job?
- Assist customers with shipping inquiries and provide shipping quotes
- Support store operations in a fast-paced retail environment
- Utilize internal chat systems for team communication and support
- Participate in daily team calls with lead agents and supervisors
- Ensure store security with locks, panic buttons, and cameras, while maintaining a cashless operation
What's Needed?
- Hands-on experience serving customers in dynamic environments
- Reliability with a maximum of 2 jobs in the past 5 years
- Experience in hospitality, retail, or logistics is preferred
- Strong communication, accountability, and customer service skills
- Spanish-speaking ability is a plus in many markets
What's in it for me?
- Opportunity to transition from temporary to permanent employment after 6 months
- Work in a supportive team environment with daily communication
- Gain experience in a reputable organization with growth potential
- Work in a secure, modern store equipped with safety features
- Be part of a diverse and inclusive workplace that values your contributions
Upon completion of waiting period associates are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.
Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.
In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.
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