Drain Install Technician
@ Sullivan Super ServiceDrain Install Technician
About the job
Sullivan Super Service based in Pittsburgh, PA, values growth, training, and rewards dedicated technicians. We provide career pathways, excellent pay, benefits, and cross-training in other trades to help you succeed in residential plumbing.
Requirements
- 3+ years drain cleaning experience
- Proficiency with diagnostic tools
- Experience with drain replacement
- Strong customer service skills
- Valid driver’s license
Qualifications
- Minimum 3 years experience
- Clean driving record
- Ability to work independently
- Team player mentality
- Knowledge of industry tools
Full job description
As a Sullivan Super Service Drain Technician your responsibilities will include:
- Perform trenchless drain lining (CIPP) to repair damaged sewer and drain lines without excavation.
- Operate sewer inspection cameras to diagnose drain and sewer line issues and accurately identify blockages, breaks, and defects.
- Use hydro jetting equipment to clear grease, sludge, roots, and other obstructions from residential drain systems.
- Interpret camera inspection findings and recommend appropriate repair or maintenance solutions to homeowners.
- Maintain and safely operate specialized drain cleaning, inspection, and lining equipment.
- Ensure all work is completed in compliance with company safety standards, local codes, and quality expectations.
- Document inspection findings, completed work, and customer recommendations accurately.
- Presenting repair and replacement options to customers, offering clear and honest recommendations.
- Maintaining accurate and detailed records of all work performed, parts used, and customer interactions using ServiceTitan.
- Collaborating with customers to educate them on preventive maintenance and proper care of their plumbing systems.
- Following all safety protocols and company procedures to ensure a safe and clean work environment.
- Keeping work vehicles clean, organized, and stocked with necessary tools and materials to efficiently handle each job.
- Staying current on industry trends and participate in ongoing training to enhance skills and expertise.
Top candidates will possess:
- At least 3 years of professional experience in drain work
- Experience with full drain replacement and sewer lining is highly preferred.
- Proficiency in using diagnostic tools and equipment, including camera inspection systems and hydro-jetting machines.
- Strong communication skills, with the ability to explain technical issues to customers clearly and professionally.
- Familiarity with ServiceTitan or similar service management software is a plus.
- Commitment to providing exceptional customer service and maintaining high-quality workmanship.
- Ability to work independently and as part of a team.
- Valid driver’s license and a clean driving record.
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