Lead Direct Support Professional: West Lake - Cottage 8 | Full-Time 2nd Shift/On Call | Lowell, MI

@ Hope Network Behavioral Health
Hope Network Behavioral Healthhopenetworkbehavioralhealth.com

Lead Direct Support Professional: West Lake - Cottage 8 | Full-Time 2nd Shift/On Call | Lowell, MI

Lowell, MI
Posted 4 days ago

About the job

Hope Network provides care services, focusing on promoting independence and support for individuals. The Lead Direct Care Professional oversees care, mentors staff, and ensures support plans are followed, fostering a positive environment.

Requirements

  • Bachelors degree, 2+ years experience
  • Associates degree, 3+ years experience
  • HS Diploma/GED, 4+ years experience
  • Valid driver’s license
  • Ability to lift 50 lbs.

Qualifications

  • Pass background checks
  • CPR/First Aid certification
  • Person-centered mindset
  • Dependable and team-oriented
  • Strong communication skills

Full job description

Make a real impact—help someone build independence while building a career, you’re proud of.

The Lead Direct Care Professional provides oversight, support, and direct care to individuals served by Hope Network across a variety of settings. This role serves as a leader on shift, modeling person-centered support, promoting independence, and ensuring the implementation of medical, clinical, therapeutic, and behavioral support plans. The Lead Direct Care Professional also mentors, trains, and orients new staff, assists with on-call responsibilities, and provides guidance and support to team members when supervisors are unavailable or off-site.

What You’ll Do

  • Assist with daily living (ADLs), personal care, and medications
  • Support community outings, transportation, and activities
  • Build positive relationships and encourage independence
  • Help maintain a safe, structured, and supportive environment
  • On Call rotation

What We’re Looking For

  • Compassionate, dependable, and team-oriented
  • Strong communication and ability to build trust
  • Adaptable, patient, and resilient
  • Person-centered mindset with respect for individual differences

What You Bring

Required:

  • Minimum Education required:
    1. Bachelors degree with 2 years experience in applicable setting
    2. Associates degree with 3 years experience in applicable setting
    3. HS Diploma/GED with 4 years experience in applicable setting
  • Valid driver’s license
  • Ability to lift 50 lbs.
  • Ability to pass background checks and fingerprints
  • Ability to obtain CPR/First Aid certification

Top Benefits

  • Competitive pay
  • Medical, dental & vision insurance (may vary based on job status)
  • Virtual Concierge Medical Services
  • 403(b) retirement with company match (up to 3%)
  • Generous Paid Time Off (PTO)
  • Paid training + career growth opportunities
  • Tuition reimbursement and scholarship opportunities
  • Employee Assistance Program (mental health + support)
  • Company-paid life insurance

Why Hope Network

Not your average job. Not your average impact.

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Apply today and start making a difference.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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