Director of Legal Operations and Governance

@ Redwood Family Care Network
Redwood Family Care Networkredwoodfamilycarenetwork.com

Director of Legal Operations and Governance

Chino Hills, CA
Posted 2 days ago

About the job

Redwood Family Care Network focuses on making a positive impact in lives through compassionate care. The role directs legal operations, governance, and technology, ensuring compliance, managing claims, and supporting strategic initiatives in a collaborative environment.

Requirements

  • 5+ years in legal operations
  • Experience with contract management
  • Knowledge of corporate governance
  • Strong project management skills
  • Exceptional communication skills

Qualifications

  • Bachelor's degree from an accredited institution
  • Work in hybrid environment
  • Leadership in legal tech implementation
  • Ability to collaborate across functions

Full job description

<p>Changing Lives Shaping The Future</p><!--_dfFormat_=html--><br/><br/><p><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Position:</strong> <span style="font-family: Arial, sans-serif;">Director of Legal Operations and Governance</span></span><br><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Rate:</strong> $140,000 - $165,000</span><br><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Job Type:</strong> Full-time</span><br><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>Schedule:</strong> 8-hour shift, Monday - Friday</span></p><p style="text-align: justify;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Across Redwood Family Care Network, our employees are sharing their passion to make a positive impact in the lives of others. We are looking to add talented and passionate individuals to join our Redwood Family and we invite you to explore and learn more about our career opportunities. </span></p><h3><br><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Benefits: Full-Time</strong></span></h3><ul><li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #222222;">Comprehensive benefits options, including medical, dental, vision, life, STD, LTD, hospital indemnity, critical illness, and accident insurance. </span></li><li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #222222;">HSA, Health Care FSA and Dependent Care FSA</span></li><li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #222222;">EAP (Employee assistance program)</span></li><li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #222222;">Employee discount program</span></li><li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #222222;">PTO (Paid time off)</span></li><li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #222222;">Dayforce Wallet Daily Pay</span></li><li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #222222;">Pre-Tax 401(k)</span></li><li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #222222;">After-Tax Roth</span></li><li style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif; color: #222222;">Tuition discount through Capella University</span></li></ul><h3><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Job Summary</strong></span></h3><p style="line-height: 1.20996; text-align: justify; margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: Arial, sans-serif;">The Director of Legal Operations & Governance serves as the strategic leader responsible for managing legal technology, corporate governance structure, administrative processes, and cross-functional initiatives. Reporting directly to executive leadership, this position oversees contract lifecycle management, M&A due diligence, litigation workflows, corporate claims, and organization-wide compliance and governance benchmarks. Serving as the primary operational backbone for the legal department, the role focuses on streamlining internal procedures, standardizing corporate records, driving complex project execution, and liaising with external legal counsel as necessary.</span></p><p style="margin-top: 0pt; margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: Arial, sans-serif;">The ideal candidate possesses exceptional written, verbal, and interpersonal skills, with a proven capacity to partner across business units to harmonize legal strategies with overarching organizational objectives.</span></p><h3><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Skills & Knowledge</strong></span></h3><ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"><li style="font-size: 10pt; font-family: 'Noto Sans Symbols', sans-serif; font-weight: bold;"><p style="line-height: 1.21; margin-right: 5pt; text-align: justify; margin-top: 0.05pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><span style="font-family: Arial, sans-serif;">Interpersonal & Relationship Skills: </span><span style="font-family: Arial, sans-serif; color: #1f1f1f; font-weight: 400;">Proven ability to build trust, navigate complex organizational dynamics, and establish collaborative relationships across all levels and departments.</span></span></p></li><li style="font-size: 10pt; font-family: 'Noto Sans Symbols', sans-serif; font-weight: bold;"><p style="line-height: 1.21; margin-right: 5pt; text-align: justify; margin-top: 0.05pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><span style="font-family: Arial, sans-serif;">Legal Knowledge:</span><strong><span style="font-family: Arial, sans-serif;"> </span></strong><span style="font-family: Arial, sans-serif; color: #1f1f1f; font-weight: 400;">Practical understanding of basic legal and governance concepts (contract terms, liability, corporate filings, dispute resolution, M&A workflows, discovery). Advanced mastery of legal tech platforms, corporate record/governance software, workflow automation, e-discovery tools, and enterprise suites.</span></span></p></li><li style="font-size: 10pt; font-family: 'Noto Sans Symbols', sans-serif; font-weight: bold;"><p style="line-height: 1.21; margin-right: 5pt; text-align: justify; margin-top: 0.05pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><span style="font-family: Arial, sans-serif;">Project Management:</span><strong><span style="font-family: Arial, sans-serif;"> </span></strong><span style="font-family: Arial, sans-serif; font-weight: 400;">Exceptional organizational and change management ability with experience leading complex, cross-departmental initiatives.</span></span></p></li><li style="font-size: 10pt; font-family: 'Noto Sans Symbols', sans-serif; font-weight: bold;"><p style="line-height: 1.21; margin-right: 5pt; text-align: justify; margin-top: 0.05pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><span style="font-family: Arial, sans-serif;">Contract Lifecycle Management (CLM) & Legal Technology:</span><strong><span style="font-family: Arial, sans-serif;"> </span></strong><span style="font-family: Arial, sans-serif; color: #1f1f1f; font-weight: 400;">Hands-on CLM implementation experience is strongly preferred (e.g., Ironclad, Gatekeeper, LinkSquares, Conga, Agiloft, or Docusign CLM).</span></span></p></li><li style="font-size: 10pt; font-family: 'Noto Sans Symbols', sans-serif; font-weight: bold;"><p style="line-height: 1.21; margin-right: 5pt; text-align: justify; margin-top: 0.05pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><span style="font-family: Arial, sans-serif;">Communication & Collaboration:</span><strong><span style="font-family: Arial, sans-serif;"> </span></strong><span style="font-family: Arial, sans-serif; font-weight: 400;">Strong written and verbal skills.</span></span></p></li></ul><h3 style="font-size: 12pt; font-family: 'Noto Sans Symbols', sans-serif;"><span style="font-size: 10pt;"><strong><span style="font-family: arial, helvetica, sans-serif;">Essential Duties & Responsibilities</span></strong></span></h3><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><strong><span style="font-family: Arial, sans-serif; color: #1f1f1f;">Cross-Departmental Collaboration & Relationship Building</span></strong></span></p><ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Act as a primary liaison between the Legal team and internal departments (HR, Finance, Operations, and IT).</span></p></li><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Establish strong working relationships with departmental leaders to understand operational pain points and integrate legal workflows seamlessly into business operations.</span></p></li><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Drive change management and adoption for new legal technologies, governance policies, and intake processes through active engagement and clear communication.</span></p></li></ul><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><strong><span style="font-family: Arial, sans-serif; color: #1f1f1f;">Contract Lifecycle Management (CLM) & Legal Technology</span></strong></span></p><ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Lead the end-to-end selection, implementation, and administration of our CLM system.</span></p></li><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Build automated contract workflows, template libraries, and approval hierarchies in collaboration with key stakeholders.</span></p></li><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Train cross-functional teams on legal software adoption, self-service tools, and contract intake processes.</span></p></li><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Manage vendor relationships and administrative configuration for all legal technology tools.</span></p></li></ul><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><strong><span style="font-family: Arial, sans-serif; color: #1f1f1f;">Litigation & Claims Oversight</span></strong></span></p><ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Serve as the central point of contact for corporate claims, disputes, and active litigation matters.</span></p></li></ul><ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Organize e-discovery, hold notices, document collection, and factual investigations across impacted teams.</span></p></li><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Track litigation budgets, manage outside counsel billing, and maintain case management databases.</span></p></li></ul><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><strong><span style="font-family: Arial, sans-serif; color: #1f1f1f;">M&A Due Diligence</span></strong></span></p><ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Assist with legal due diligence for mergers, acquisitions, and strategic partnerships across internal and external teams.</span></p></li><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">When needed, assist in building and organizing virtual data rooms (VDRs), tracking disclosure schedules, and coordinating integration tasks post-closing.</span></p></li></ul><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><strong><span style="font-family: Arial, sans-serif; color: #1f1f1f;">Operations, Corporate Governance & Vendor Management</span></strong></span></p><ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Develop, implement, and maintain corporate governance frameworks, policies, and record retention protocols.</span></p></li><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Standardize legal intake channels and manage entity governance and corporate compliance tracking.</span></p></li><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Track Key Performance Indicators (KPIs) such as contract cycle time, legal spend, and claim resolution rates.</span></p></li><li style="font-size: 10pt; font-family: Arial, sans-serif; color: #1f1f1f;"><p style="line-height: 1.2; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10pt;">Oversee outside counsel engagement, fee arrangements, and invoice reviews.</span></p></li></ul><h3 style="font-size: 12pt; font-family: Calibri, sans-serif;"><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;"><strong>Qualifications</strong></span></h3><p style="line-height: 1.21; margin-right: 5pt; text-align: justify; margin-top: 0.05pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><strong><span style="font-family: Arial, sans-serif;"> Required</span></strong></span></p><ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"><li style="font-size: 10pt; font-family: 'Noto Sans Symbols', sans-serif;"><p style="line-height: 1.21; margin-right: 5pt; text-align: justify; margin-top: 0.05pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><strong><span style="font-family: Arial, sans-serif;">Education: </span></strong><span style="font-family: Arial, sans-serif;">Bachelor’s degree from an accredited institution.</span></span></p></li><li style="font-size: 10pt; font-family: 'Noto Sans Symbols', sans-serif;"><p style="line-height: 1.21; margin-right: 5pt; text-align: justify; margin-top: 0.05pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><strong><span style="font-family: Arial, sans-serif;">Experience:</span></strong><span style="font-family: Arial, sans-serif;"> </span><span style="font-family: Arial, sans-serif; color: #1f1f1f;">5+ years in legal operations, corporate governance, contract administration, or paralegal management in-house or at a law firm.</span></span></p></li><li style="font-size: 10pt; font-family: 'Noto Sans Symbols', sans-serif; font-weight: bold;"><p style="line-height: 1.21; margin-right: 5pt; text-align: justify; margin-top: 0.05pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><span style="font-family: Arial, sans-serif;">Work Location Arrangement:</span><strong><span style="font-family: Arial, sans-serif;"> </span></strong><span style="font-family: Arial, sans-serif; font-weight: 400;">Ability to work in a hybrid capacity, requiring 2–3 days per week in-office at the Chino Hills, CA corporate location.</span></span></p></li></ul><p style="line-height: 1.21; margin-top: 0.05pt; margin-right: 5pt; margin-bottom: 0pt; text-align: justify;"><span style="font-size: 10pt;"><strong><span style="font-family: Arial, sans-serif;">Preferred</span></strong></span></p><ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"><li style="font-size: 10pt; font-family: 'Noto Sans Symbols', sans-serif; font-weight: bold;"><p style="line-height: 1.21; margin-right: 5pt; text-align: justify; margin-top: 0.05pt; margin-bottom: 0pt;"><span style="font-size: 10pt;"><span style="font-family: Arial, sans-serif;">Specialized Knowledge: </span><span style="font-family: Arial, sans-serif; font-weight: 400;">Prior experience in health care compliance or supporting Home and Community-Based Services (HCBS), developmental disability care, or Medicaid-funded program environments.</span></span><strong><span style="font-size: 11pt; font-family: Arial, sans-serif;"> </span></strong></p></li></ul><br/><br/><p>Providing Excellent Support and Advocacy </p><!--_dfFormat_=html-->PandoLogic. Keywords: Legal Director, Location: Chino Hills, CA - 91709
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