General Manager - Upscale-Casual Dining
@ Goodwin RecruitingGeneral Manager - Upscale-Casual Dining
About the job
An established hospitality group seeks a dynamic General Manager to lead an upscale casual dining venue. Focus on guest experience, team culture, and operational success in a hands-on leadership role. Make a lasting impact in a vibrant environment.
Requirements
- 5+ years restaurant leadership
- Experience in upscale dining
- P&L management skills
- Guest engagement success
- Team leadership ability
Qualifications
- Proven leadership skills
- Strong communication skills
- Detail-oriented and disciplined
- Customer-focused mindset
- Hospitality experience
Full job description
General Manager
An established hospitality group is seeking a dynamic general manager to lead one of its premier upscale casual dining concepts. This is an outstanding opportunity for a motivated restaurant leader passionate about guest experience, operational excellence, and team culture. If you thrive in a hands-on, guest-focused environment and want to make a lasting impact, we invite you to explore this role.
General Manager Requirements & Qualifications
- 5+ years of progressive restaurant leadership experience, including experience as a general manager in upscale casual or fine dining concepts
- Strong background in cost control, budgeting, and P&L management
- Demonstrated success building guest loyalty through active floor presence and meaningful guest engagement
- Proven ability to lead, mentor, and retain high-performing teams
- Deep understanding of hospitality, service standards, and dining room operations
- Hands-on, floor-driven leadership style
- Strong communication and problem-solving skills
General Manager Preferred Background & Skills
- Naturally guest-focused and relationship-driven
- Financially disciplined and detail-oriented
- Confident, proactive decision maker
- Professional, polished, and highly visible in leadership style
- Committed to the values and growth of independent restaurant culture
General Manager Day-to-Day Responsibilities
- Be a visible, welcoming leader in the dining room, fostering personal connections and guest satisfaction
- Address guest concerns with professionalism and urgency, setting the standard for service
- Oversee all front-of-house and back-of-house operations, ensuring seamless, high-quality service
- Maintain exceptional standards for food quality, presentation, cleanliness, and ambiance
- Lead pre-shift meetings and ongoing staff development to drive accountability and team success
- Manage inventory, purchasing, and cost controls to meet or exceed financial goals
- Analyze financial statements and implement strategies to improve margins and grow revenue
- Recruit, hire, train, and mentor a high-performing hospitality team, cultivating a positive, respectful workplace
If you are an enthusiastic leader looking to take the next step in your hospitality career, we encourage you to apply.
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