Dual Slot Floor Person/Lead

@ Boyd Gaming
Boyd Gamingboydgaming.com

Dual Slot Floor Person/Lead

Dubuque, US
Posted 2 weeks ago

About the job

Boyd Gaming is a leading casino entertainment company operating in the US. We aim to offer exceptional guest experiences, evolve our operations, and maximize value for shareholders, team members, and communities.

Requirements

  • Excellent communication skills
  • Customer service experience
  • Knowledge of gaming regulations
  • Able to stand and walk long hours
  • Capable of maneuvering 50 pounds

Qualifications

  • Must be 21+ years old
  • Ability to obtain licenses
  • Ability to operate two-way radio
  • Good physical condition
  • Knowledge of casino procedures

Full job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.


Responsible for providing exceptional guest service on the Slot floor. Duties include but are not limited to assisting guests with questions, verifying and paying jackpot winnings, and completing required paperwork.

  • Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines.
  • Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner.
  • Develop, apply, and maintain a friendly and courteous rapport with customers and employees.
  • Operate hand-held radio and be able to hear and speak clearly over it.
  • Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas.
  • Maintain secure key controls at all times.
  • Pay and/or verify jackpot winnings to customers and complete required written documentation.

  • Must be at least 21 years of age.
  • Must be knowledgeable about applicable gaming regulations and company policies.
  • Must have excellent communication and customer service skills.
  • Must be able to carry and communicate by two-way radio.
  • Must be able to stand and walk for extended periods of time.
  • Maneuver a weight of fifty pounds
  • Must be able to obtain/maintain any necessary licenses and/or certifications.

All your information will be kept confidential according to EEO guidelines.


Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

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