Administrative Assistant

@ Gallagher Benefit Services
Gallagher Benefit Servicesgallagherbenefitservices.com

Administrative Assistant

Wakefield, MA
Posted today

About the job

Gallagher Benefit Services helps clients build better workplaces through benefit strategies, wellbeing programs, and workforce solutions. The role supports office operations, event planning, and client relations in a full-time onsite position in Wakefield, MA.

Requirements

  • 5 years related experience
  • Proficiency in Microsoft Office
  • Strong organizational skills
  • Ability to handle multiple tasks

Qualifications

  • High school diploma
  • Excellent communication skills
  • Ability to multitask
  • Onsite work at Wakefield, MA

Full job description

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Overview

Our Administrative Assistant oversees routine and advanced duties for other professionals by working with administrators and other employees to organize files, create correspondence and prepare reports or documents. An administrative assistant may also be responsible for helping to plan events and managing their supervisors’ schedules. By completing a range of clerical tasks, it helps ensure the smooth operation of the office and supports team efficiency at multiple locations.

This is a full-time onsite position based out of our Wakefield, MA office.


How you'll make an impact

General Office

  • Perform various administrative tasks such as data entry, generate regularly scheduled reports, maintain and order office supplies and equipment
  • Welcome, assist and be the point of contact for employees, clients, vendors, and other external parties to maintain positive relationships
  • Assist with the coordination and execution of events and projects
  • Provide support to various team members, projects, and departments
  • Ensuring the office remains clean, organized, and presentable for both employees, clients, vendors and other external parties
  • Continuously improving administrative processes and procedures to enhance efficiency and productivity within the office
  • Manage schedules, appointments, and meetings for advisors or managers, ensuring smooth daily operations using the CRM and Outlook
  • Coordinate meeting logistics, scheduling and confirming appointments
  • Manage client relationships via courtesy calls, birthday cards, referral gifts, flowers, etc. (as requested)

Phones

  • Responsible for answering phones, directing inquiries to the appropriate person or department
  • Retrieving voice mail messages and distribution
  • Assisting clients with documents or requests


About You

Required:

  • High school diploma and 5 years of related experience required.
  • Incumbents in this position possess excellent organizational skills and can handle multiple tasks, simultaneously.
  • Proficiency in Microsoft Office (Word, Excel and Outlook) is required.

Preferred:

Behaviors: Incumbents in this position possess excellent organizational skills and can handle multiple tasks simultaneously. Need to possess strong verbal and written communication skills.

#LI-MS2


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being
  • Career development opportunities and ongoing learning
  • A collaborative, people-first culture with accessible leadership
  • The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Show full description