Bluecrew Onsite Team Lead

We are seeking an experienced Site Performance Manager to provide onsite leadership and oversee day-to-day workforce operations in a fast-paced warehouse environment. This role serves as the primary onsite point of contact and is responsible for ensuring successful execution of staffing operations, workforce management, attendance compliance, and associate performance.

The ideal candidate is a strong leader who thrives in dynamic environments, can effectively manage large teams, and excels at problem-solving under pressure.

Key Responsibilities

Serve as the primary onsite authority for workforce operations and execution.

Oversee employee check-in, check-out, meal breaks, and attendance management.

Partner closely with account management and site leadership to achieve operational goals and KPIs.

Manage and support associates throughout each shift.

Monitor staffing levels and maintain required headcount to support operational demands.

Track attendance and conduct timekeeping audits.

Ensure job assignments align with operational needs and workforce requirements.

Conduct pre-shift screening and workforce readiness activities.

Support performance coaching, conflict resolution, disciplinary conversations, and escalations.

Qualifications

Previous experience supervising warehouse, logistics, fulfillment, manufacturing, retail distribution, or high-volume staffing operations.

Strong leadership and team management skills.

Experience handling employee relations, coaching, and conflict resolution.

Ability to work independently and make sound decisions in a fast-paced environment.

Excellent communication and organizational skills.

Comfortable using workforce management and timekeeping systems.

Preferred Experience

Leading teams of 30+ hourly employees.

Attendance management and workforce scheduling.

Staffing agency, fulfillment center, or distribution center experience.

KPI-driven operations and performance management.

What Makes a Successful Candidate?

Calm and confident leader who can maintain morale during busy and high-pressure periods.

Strong problem solver with a proactive approach to operational challenges.

Effective communicator who can build partnerships with clients, managers, and frontline associates.

This role is ideal for an experienced warehouse lead, operations supervisor, staffing manager, fulfillment supervisor, or workforce coordinator looking to take ownership of onsite operations and team performance.

***General Requirements***

Data Entry

When working in a Data Entry position through Bluecrew, you may be expected to perform any and all of the following duties:

• Working independently or as a team to operate a computer or other peripheral equipment
• Sitting or standing for the duration of the shift
• Assist with general troubleshooting of computers or other digital applications
• You could be working in an office environment, or in a warehouse environment
• There may be a specific dress code, but if it is not listed, we recommend going in business casual for your first day until you have had a chance to establish the company preference with your supervisor

It is important to Bluecrew that you go home in the same healthy state that you came to work in, so please do not accept this assignment if you cannot fulfill all of the above duties.