Donor Care Team Leader

@ 01 VITALANT
01 VITALANT01vitalant.com

Donor Care Team Leader

Posted 5 days ago

About the job

Vitalant is a nonprofit providing blood services and supporting scientific research. The Lead Phlebotomist role involves leading blood donation experiences, supporting staff, and ensuring donor comfort across mobile and fixed locations.

Requirements

  • High School Diploma or GED
  • Active driver's license with clean record
  • Ability to support mobile blood drives
  • Supervisory training within six months
  • Two years phlebotomy experience preferred

Qualifications

  • Strong communication skills
  • Customer service focus
  • Ability to travel as needed
  • Leadership capabilities
  • Knowledge of blood donation process

Full job description

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.

Work Shift (if applicable):

Shift 1 (United States of America)

Job Description:

Vitalant is seeking a Lead Phlebotomist dedicated to making a positive difference. If you are customer-focused and impact-inspired to helping others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead – together.

Your impact as a Lead Mobile Phlebotomist is vital. You will assist Vitalant's donor care team as a lead in creating comfortable, convenient, and consistent blood donation experiences for our donor volunteers, most days you'll conduct a blood drive around town in one of our buses; other days you'll interact with donors at one of our local donation centers. Every day you will help save lives and have a vital impact on your community.

What to Expect

Schedule:

The position requires a flexible 40-hour workweek with a variable schedule. You must be available to work any day from Sunday through Saturday, with shifts scheduled between 5:00 AM and 10:00 PM as needed.

Base Pay: 

$27.08 - $27.70 / Hour

Our comprehensive total rewards support you, your family, and your future with

  • Medical, dental, and vision insurance

  • 401K + 5% company match

  • Tuition assistance up to $5k per year

  • Free basic life and AD&D insurance

  • Free short-and-long-term disability insurance

  • Paid time off

  • Employee Resource Groups

  • Recognition and perks

As a Mobile Phlebotomist, you'll get to

  • Function as an operational lead, supporting staff with interviewing and phlebotomy processes, and providing coaching when needed.

  • Serve as the primary point of contact for blood drive coordinators on-site

  • Coordinate the set up and breakdown of equipment for mobile blood drives.

  • Ensure the comfort and information of blood donors during phlebotomy process.

  • Assist the Manager or Supervisor in providing direction and/or supervision of Donor Care Technicians, providing input for employee performance evaluations.

  • Drive company vehicles including vans, buses to drive sites

  • High School Diploma or GED

  • Active driver's license with a clean driving record

  • Ability to complete and pass CDL license program

  • Ability to travel as required

  • Successful completion of supervisory training program within six months

  • Two years phlebotomy experience preferred

#PHLEB

Location:

5505 Pearl Street
Rosemont, IL 60018


Job Category:

Phlebotomy Services

Contact Information: careers@vitalant.org

If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together. 

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