Outside Services Supervisor

Club Location:

Full Job Description:   Outside Services Supervisor 

Club Location: Player  

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. 

Key Responsibilities: 

1. Guest Services: 

·         Welcome and assist golfers with their bags, equipment, and provide exceptional customer service. 

·         Manage the golf bag drop area, ensuring a smooth and efficient check-in process. 

·         Coordinate tee times, cart rentals, and other golf-related services for guests. 

·         Address customer inquiries, concerns, and complaints in a professional and courteous manner. 

2. Staff Supervision: 

·         Train and schedule outside service staff. 

·         Supervise and motivate staff to maintain high standards of service and professionalism. 

·         Conduct performance evaluations and provide constructive feedback. 

3. Equipment and Facilities Maintenance: 

·         Oversee the cleanliness and maintenance of golf carts, clubs, and practice facilities. 

·         Monitor and ensure the proper functioning of golf carts, range equipment, and practice areas. 

·         Report any equipment or facility issues to Director of Golf or General Manager. 

4. Inventory Management: 

·         Maintain an inventory of range balls, tees, and other golf-related items. 

5. Safety and Compliance: 

·         Enforce golf course rules and regulations to ensure a safe and enjoyable experience for all guests. 

·         Ensure compliance with environmental and safety standards, such as chemical handling and disposal. 

·         Address safety concerns promptly and take necessary corrective actions. 

Qualifications: 

·         Previous experience in golf course operations or a similar role. 

·         Strong interpersonal and communication skills. 

·         Leadership and team management abilities. 

·         Knowledge of golf equipment and terminology. 

·         Ability to work weekends, holidays, and irregular hours. 

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S. 

About Us 

Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing experiences for members and guests. We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country. Our growing and innovative organization offers competitive wages and benefit packages. 

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.