Customer Service Representative

Description:
Launch Your Career at Holbrook Heating: Inside: Customer Service Representative / Fulltime
Do you thrive in a fast-paced environment and enjoy building positive customer relationships?
Holbrook Heating seeks passionate and detail-oriented individuals to join our expanding Customer Service team. This position offers a competitive hourly rate ranging from $18 to $19 and follows regular business hours, from 8:00 AM to 4:30 PM Monday - Friday or Tuesday - Saturday 9am to 5:30 pm. The candidate must work on-site at Jamesville New York.
* Customer Service Representative:
* Respond to inbound calls and emails, handling customer inquiries and concerns professionally.
* Troubleshoot customer issues and provide efficient resolutions.
* Build rapport with customers, fostering long-term relationships.
* Assist with administrative tasks to maintain efficient operations.
Requirements:
You're a great fit if you:
Must be willing to work in office during scheduled hours.
* Possess excellent communication and interpersonal skills.
* Thrive in a collaborative and fast-paced work environment.
* Enjoy problem-solving and exceeding customer expectations.
* Are a detail-oriented individual with strong organizational skills.
* Have a willingness to learn and grow within the HVAC industry.
Bonus points if you have:
* Experience in sales, customer service, or a related field.
* Working knowledge of HVAC equipment and services (a plus, but not required).
Compensation details: 18-19 Hourly Wage
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