ECommerce Support Specialist - Incycle Fort Collins SOUTH - Fort Collins, CO

The Ecommerce Support Specialist supports digital excellence across platforms that riders interact with and use to purchase from our company (Ebay, Shopify, etc). A strong aptitude with various programs and the ability to learn them will be the way to win. This role will reward diligent, detailed, and focused bike-fans who share our core belief that bikes change lives. 

WHAT YOU NEED TO WIN 

• Passion for cycling and in-depth knowledge of bicycles and related products. 
• Experience in ecommerce, online retail, or related field. 
• Basic knowledge of Photoshop for image editing and optimization. 
• Proficiency in using Excel sheets for data analysis and reporting. 
• Familiarity with camera operation for product photography and content creation. 
• Computer multitasking skills to efficiently manage various tasks concurrently. 
• Creative and organized mindset for content creation and marketing initiatives. 
• Strong team player who can collaborate effectively with colleagues and departments. 
• Demonstrate strong technical knowledge of bicycles and products to confidently support riders, answer technical questions, and enhance the customer experience.

TELL ME MORE 

• Competitive health care (Medical PPO or HDHP)*
• Dental*
• Vision*
• Health Savings Account (HSA)
• Short and Long Term Disability
• Company sponsored life insurance
• Optional Term Life Insurance
• Optional Critical Illness insurance
• Optional Critical Accident insurance
• Competitive vacation package*
• 401(k) with match
• 8 Weeks paid parental leave
• Paid company holidays
• Employee discounts on all product
• Deep partner retail discounts
• Fitness & Events Reimbursement
• Uniform Allowance
• Employee Assistance Program
• Commuter Benefits *if applicable in state
• Compensation: $17-$20 per hour

*For eligible employees 

Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world. 

We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized! 

See what we are up to on LinkedIn, Instagram, and most importantly, our #DogsofSpecialized.