Customer Solutions Representative

Our client, a leading organization in the manufacturing industry, is seeking a Customer Solutions Representative to join their team. As a Customer Solutions Representative, you will be part of the Customer Service Department supporting the Customer Support Team. The ideal candidate will have excellent communication skills, a proactive attitude, and a customer-centric approach which will align successfully in the organization.

Job Title: Customer Solutions Representative

Location: Kent, WA

Pay Range: $20 - $23 hourly

Shift: Mon-Fri, 8am-5pm

What's the Job?

• Manage and process customer orders through various communication channels
• Identify and resolve order issues promptly and accurately
• Engage in strategic cross-selling and upselling initiatives to enhance customer satisfaction and sales
• Support with eCommerce setup and management of shared team mailbox
• Build and maintain positive relationships with customers to foster loyalty and repeat business

What's Needed?

• At least 1 year of customer service experience
• Excellent verbal and written communication skills
• Proficiency with CRM software and customer support tools
• Keen attention to detail and accuracy in handling data
• Ability to work independently and collaboratively in a team environment

What's in it for me?

• Opportunity to work in a dynamic and supportive environment
• Chance to develop your customer service and sales skills
• Engagement with a diverse and inclusive team
• Potential for career growth within the organization
• Supportive work culture focused on employee success

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.