Client Onboarding Project Manager

@ Gallagher
Gallaghergallagher.com

Client Onboarding Project Manager

Austin, TX
Posted 4 days ago

About the job

Gallagher helps clients manage risk through consulting, data analytics, and a client-focused ecosystem. The role focuses on managing onboarding projects, coordinating teams, and ensuring quality client service to build trust and support growth.

Requirements

  • Proven project management experience
  • Strong organizational skills
  • Ability to handle multiple tasks
  • Effective communication skills
  • Experience with technical implementation

Qualifications

  • Bachelor's degree
  • 3+ years relevant experience
  • Excellent writing and proofreading
  • Confidence with MS Office
  • Client-focused mindset

Full job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

We’re looking for a Client Onboarding Project Manager to support client accounts with clear communication, strong planning, and day-to-day project delivery.

You’ll manage onboarding projects from start to finish. You’ll work with clients and internal teams to keep work moving, solve issues early, and make sure every project meets the agreed brief. You’ll also support technical implementation and help turn plans into action.


How you'll make an impact

  • Lead client onboarding projects and keep them on track.
  • Manage timelines, budgets, tasks, and project updates.
  • Work closely with clients and internal teams to share progress and remove blockers.
  • Give practical advice and help solve problems quickly.
  • Review briefs, drafts, edits, and final work to make sure it’s accurate and complete.
  • Handle proofreading, print checks, and production coordination when needed.
  • Build strong working relationships with clients, partners, and colleagues.
  • Support the quality and consistency of all project work.
  • Use your technical implementation skills to help projects run smoothly.
  • Use your client service skills to create a positive experience for every account.

About You

  • You have a bachelor’s degree and at least 3 years of related experience.
  • You have proven project management experience.
  • You’re highly organized and can handle several tasks at once.
  • You work well under pressure and meet tight deadlines.
  • You’re confident using Microsoft Office and other common business tools.
  • You have strong writing, copyediting, and proofreading skills.
  • You’re comfortable working with both technical details and client needs.
  • You communicate clearly and build trust with others.
  • You enjoy finding workable solutions.
  • CPD is a plus, and it’s great if you keep building your skills.

#LI-MS


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being
  • Career development opportunities and ongoing learning
  • A collaborative, people-first culture with accessible leadership
  • The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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