Client Onboarding Project Manager
@ GallagherClient Onboarding Project Manager
About the job
Gallagher helps clients manage risk through consulting, data analytics, and a client-focused ecosystem. The role focuses on managing onboarding projects, coordinating teams, and ensuring quality client service to build trust and support growth.
Requirements
- Proven project management experience
- Strong organizational skills
- Ability to handle multiple tasks
- Effective communication skills
- Experience with technical implementation
Qualifications
- Bachelor's degree
- 3+ years relevant experience
- Excellent writing and proofreading
- Confidence with MS Office
- Client-focused mindset
Full job description
Overview
We’re looking for a Client Onboarding Project Manager to support client accounts with clear communication, strong planning, and day-to-day project delivery.
You’ll manage onboarding projects from start to finish. You’ll work with clients and internal teams to keep work moving, solve issues early, and make sure every project meets the agreed brief. You’ll also support technical implementation and help turn plans into action.
How you'll make an impact
- Lead client onboarding projects and keep them on track.
- Manage timelines, budgets, tasks, and project updates.
- Work closely with clients and internal teams to share progress and remove blockers.
- Give practical advice and help solve problems quickly.
- Review briefs, drafts, edits, and final work to make sure it’s accurate and complete.
- Handle proofreading, print checks, and production coordination when needed.
- Build strong working relationships with clients, partners, and colleagues.
- Support the quality and consistency of all project work.
- Use your technical implementation skills to help projects run smoothly.
- Use your client service skills to create a positive experience for every account.
About You
- You have a bachelor’s degree and at least 3 years of related experience.
- You have proven project management experience.
- You’re highly organized and can handle several tasks at once.
- You work well under pressure and meet tight deadlines.
- You’re confident using Microsoft Office and other common business tools.
- You have strong writing, copyediting, and proofreading skills.
- You’re comfortable working with both technical details and client needs.
- You communicate clearly and build trust with others.
- You enjoy finding workable solutions.
- CPD is a plus, and it’s great if you keep building your skills.
#LI-MS
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
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