Carrier Login / Licensing Assistant
@ LEI Cross Financial CorpCarrier Login / Licensing Assistant
About the job
Cross Family of Agencies values talent, providing opportunities in carrier license support, login management, and customer service in a supportive environment.
Requirements
- Strong communication skills
- Experience with ticket systems
- Customer support background
- Problem-solving skills
Qualifications
- High school diploma or equivalent
- Ability to handle multiple tasks
- Detail-oriented
- Team player
Full job description
The Cross Family of Agencies welcomes you. We need your talent and expertise.
Member of incoming call group which responds to and distributes incoming calls to the respective departments / employees.
Member of the Zendesk ticket system:
Responding to ticket requests as assigned by the coordinator
Responding to carrier requests for agent and agency licenses as assigned by the licensing and contracting coordinator.
Support for:
- Agent Terminations of logins and appointments
- Resolve appointment and login issues
- New and existing agent appointment and login requests
Compensation: The base salary range for this role is $18–$22 hourly. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.