Dental Receptionist
@ Bluegrass Oral Health Bowling GreenBluegrass Oral Health Bowling Greenbluegrassoralhealthbowlinggreen.com
Dental Receptionist
Alvaton, KY
Posted 1 day ago
About the job
Our dental practice seeks a welcoming Receptionist to manage patient check-ins, appointments, records, and communications, ensuring a smooth customer experience and maintaining confidentiality.
Requirements
- Excellent communication skills
- Organizational skills
- Basic computer knowledge
- Customer service experience
- Detail-oriented
Qualifications
- High school diploma or equivalent
- Friendly demeanor
- Ability to multitask
- Knowledge of dental software
- Team player
Full job description
Duties for our Dental Front Office Assistant / Dental Receptionist include:
- Greeting patients and checking them in and out
- Answering phone calls, emails, and patient questions
- Scheduling, confirming, and rescheduling appointments
- Collecting and updating patient information, medical histories, and consent forms
- Collecting copays, deductibles, and outstanding balances
- Maintaining accurate and confidential patient records
- Scanning documents, processing forms, and managing incoming mail or faxes
- Communicating with dentists, hygienists, assistants, and other office staff
- Filling cancellations and helping keep the schedule productive
- Following HIPAA and office confidentiality policies
- Maintaining a clean, organized, and welcoming reception area
- Handling patient concerns professionally and directing clinical questions to the appropriate team member
- Completing opening and closing front-office duties
- Balancing daily payments and preparing end-of-day reports
Benefits:
- Medical, Dental, 401k, PTO
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