In the United States, one in five adults experience a mental health illness and over 12 million people have thoughts of suicide. Mental health crises can be some of the most difficult times in a person’s life, and over 17 million people seeking behavioral health care experience a delay in accessing care. Willow Health is on a mission to significantly improve this experience by expanding affordable access to high-quality, evidence-based, intensive behavioral health care.
In 2023, we launched our virtual crisis care program that provides personalized, recovery-oriented care for people experiencing behavioral health crises. Willow Health offers patients immediate access to evidence-based virtual crisis psychotherapy, medication management, certified peer coaching, care management, groups, and around-the-clock crisis coverage, while working to connect patients to the most appropriate next level of care.
Your Role
As a Crisis Care Therapist, you will provide telehealth evidence-based behavioral health care including comprehensive clinical assessments, differential diagnosis, creating and implementing co-created clinical treatment plans, and providing crisis psychotherapy. You will work alongside our diverse and passionate multidisciplinary clinical team taking care of Willow Health’s patients and making an impact in our clinical program. Our clinical team includes psychiatrists, nurse practitioners, licensed clinical social workers, licensed mental health clinicians, certified peer specialists, case managers, and clinical operations. We are looking for a thoughtful, empathic, and skilled clinician to join our highly motivated team to help improve behavioral health crisis care. This is a fully virtual role.
Day-to-Day Responsibilities
Perform comprehensive clinical assessments and develop differential diagnosisBuild therapeutic alliance with patientsCreate and implement co-created personalized treatment plans with our multidisciplinary teamConduct short-term crisis psychotherapy sessions utilizing supportive psychotherapy, motivational interviewing, and/or problem solving therapyManage a caseload of patients who you will follow for 8 to 12 weeks providing crisis psychotherapyConduct comprehensive risk assessment and safety planningUtilize validated clinical tools to aid in differential diagnosisWork across our multidisciplinary clinical team to facilitate comprehensive behavioral health crisis careActively participate in multidisciplinary team meetingsMaintain appropriate documentation of all patient-related careWeekly clinical supervisionWork with our patients, their families, and their providers in the community to ensure comprehensive behavioral health careWorking hours for the clinic are Monday - Friday from 10:30 AM to 7:30 PM Eastern Time.
Role Requirements
Bachelor's degree (or equivalent non-U.S. degree) in psychology, clinical social work, or related fieldsSuccessful completion of master’s of social work or master’s of mental health counseling degreeHold an active license of clinical social work or mental health counseling in North CarolinaMaintain all state requirements and continuing education requirements to provide behavioral health careHas experience with clinical assessments, developing differential diagnosis, creating and implementing clinical treatment plansHas at least 3 years of clinical experience post-licensureHas experience with clinical risk management, suicide risk assessment, and safety planningHas experience and is comfortable with using validated clinical tools to help enhance clinical careHas experience with and is comfortable with using technology and an EMRExcellent written and verbal communication skillsExcellent interpersonal skills and ability to work effectively in a multidisciplinary clinical team
Nice to Have
Post degree experience in providing emergency mental health services and/or urgent behavioral healthcareComprehensive knowledge of substance abuse, mental health, and recovery issues and principlesHas experience with using clinical outcomes to help enhance clinical careHas experience launching and iterating on a clinical care model (preferred, not required)Has experience with problem solving therapy, motivational interviewing, supportive psychotherapyExperience in a start-up healthcare setting and/or an innovative healthcare program
Benefits for Our Clinicians
PTO includes sick leave, certain federal holidays, and vacationContinuing education time and stipend401KHealth insuranceMalpractice liability insuranceClinical supervisionMultidisciplinary team collaboration
Willow is an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.
Our Interview Process:
- Complete the application
- Phone screen
- First interview with team member
- Clinical skill assessment with the hiring manager
- Reference check
- Offer
- Background check