Student Worker: Registrar's Office/Graduation- Office Assistant

Job Title

Student Worker: Registrar's Office/Graduation- Office Assistant

Agency

East Texas A&M University

Department

Registrar

Proposed Minimum Salary

$12.00 hourly

Job Location

Commerce, Texas

Job Type

Student Worker

Job Description

Job description

Student workers in the Registrar's Office/Graduation Office serve the University by assisting current students with questions; providing excellent customer support and service, and ensuring satisfaction within the office environment.

Student workers will be expected to display professionalism, courtesy, and competence in all duties such as:

• Assist Graduation and DegreeWorks Coordinator with various aspects of graduation including preparing for ceremonies, planning and staging, and duties the day(s) of graduation
• Mail correspondences to students, such as diplomas, Academic Distinction medallions, etc.
• Update and review student records within the Banner system and DegreeWorks
• Answer phone calls made to the Graduation Office's main number
• Scan and index sensitive documents into Laserfiche repository for processing and retention
• Shred sensitive documents after required holding time has expired
• Assist Registrar Staff during campus-sponsored events such as Mane Event and Graduation ceremonies
• Other duties as assigned

Knowledge & Skill Requirements:

• Customer Service
• Computer Knowledge
• Quality Focus
• Problem Solving
• Listening
• Phone Skills
• Multi-tasking

Position details

Job title: Student Worker

Position type: On Campus Student Employment

Work-Study program: No

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.