Associate Director of Housing Supportive Services - 10996

@ Colorado Coalition for the Homeless
Colorado Coalition for the Homelesscoloradocoalitionforthehomeless.com

Associate Director of Housing Supportive Services - 10996

Posted 1 week ago

About the job

The Colorado Coalition for the Homeless works to prevent homelessness and provide housing, health, and supportive services, fostering dignity, inclusion, and quality care in Colorado.

Requirements

  • Proven leadership and supervision skills
  • Experience in housing/supportive services
  • Knowledge of homelessness issues
  • Computer skills in HMIS, MS Office
  • Ability to manage multiple projects

Qualifications

  • Master's in behavioral science preferred
  • LSW, LPC, CAC III, or LAC preferred
  • 5+ years program development experience
  • Management or supervisory experience
  • Experience working with homeless or at-risk populations

Full job description

This position will be posted for a minimum of 5 days

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by: 

·         Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible. 

·         Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services. 

·         Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve. 

·         Achieving excellence through continuous quality assurance, innovation and professional development. 

·         Using resources judiciously and effectively.  

The On-site Associate Director  of Housing Supportive Services works closely with the Program Director to coordinate overall program operations, serving on both the leadership team of the department and broader organizational teams. This role focuses on designing and implementing recovery-oriented services such as transitional housing, behavioral health, education, and community reintegration. Key responsibilities include collaborating with multiple agencies & community partners, ensuring compliance with federal and state regulations, developing goals & objectives to achieve the Coalitions mission, and supervising program staff to deliver integrated, comprehensive care across our programs.

Office location: 2100 Broadway, Denver, CO 80205

NOTE: In order to ensure that our consumers receive the best possible care the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date.  The credentialing and privileging timeline is dependent on the selected candidate's submission of documents necessary for clearance.  Please note that a start date will be scheduled once credentialing and privileging is complete.

Additional Requirement

  • Valid driver’s license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business and/or role.

Coalition Benefits

  • Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage. 
  • Choice of dental insurance or discount plan. 
  • Vision insurance.  
  • Flexible spending accounts for health care / dependent care / parking expenses. 
  • Free basic life and AD&D insurance coverage. 
  • Employee Assistance Program, a problem-solving resource available to you and your household members. 
  • Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting. 
  • Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year. 
    • The effective date for your benefits will be the first of the month following your date of hire.

Essential Job Functions

  • Works to create a supportive working environment that encourages trauma-informed and culturally competent interactions that build collaboration and create a kind and respectful atmosphere throughout the program.   
  • Collaborates with the on-site Coalition Federally Qualified Health Center (FQHC), detox provider, and property management team to ensure seamless integration of safety, healthcare, recovery, and transitional housing services.
  • Manages department budgets for respective programs & assists in strategic planning to ensure continuum of care.
  • Responsible for setting performance objectives for staff to meet and assisting with determining department goals, as well as grant requirements and other reporting data quality.
  • Supervises Program Managers & team to provide development, coaching, mentorship, and ongoing support in alignment with department goals and client outcomes.  
  • Assists in the development of program operations, policies, and services that are evidence based to meet quality standards & care.
  • Works collaboratively with community partners & internal coalition teams to ensure coordinated and comprehensive services, including all regulatory compliance including reports to grantors and partners, as required by law and/or payor sources. 
  • Responds to crises & client grievances in a trauma-informed, empathetic, and safety-focused manner, drawing on training in de-escalation and best practices.  
  • Ensure timely & accurate use of all company systems as required while maintaining complete up-to-date records and any future upgrades as directed.  
  • Perform other duties as assigned. 

Qualifications Summary

Job Competencies

  • Proven ability to provide vision, leadership, motivation, and supervision of diverse staff.
  • Experience with designing, implementing, and evaluating housing and supportive services programs utilizing evidence-based best practices.
  • Computer skills necessary to accomplish duties including core competency in HMIS and Microsoft Office Suite.
  • High degree of knowledge and experience working with individuals who are homeless.
  • Must embrace the mission and philosophy of recovery and client-centered services.
  • Must be able to manage multiple projects in a dynamic environment with respective stakeholders.
  • Must be able to adhere to process protocol.
  • Must be able to remain calm, think clearly, and apply sound judgement in high-pressure situations. 
    • Experience

  • Minimum of 5 years’ experience with program development and knowledge of working with substance use disorders and co-occurring disorders.  
  • Minimum of 5 years' experience in management/supervisory experience required.  
  • Experience working with people experiencing homelessness or at-risk populations preferred.
  • Experience in community-based recovery support, mental health, and substance use disorders preferred.  
  • Relative experience including lived experience with SUD preferred. Experience in a recovery setting is preferred. 
    • Education

  • Master's degree in behavioral science or related fields highly preferred.
  • LSW/LSCW/LPC/CAC III/LAC preferred. 

    • ​​Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    We offer a full suite of benefits for our eligible employees and their dependents. We’re proud to offer same-and opposite-sex domestic partner coverage.

    • Health Insurance - HMO or PPO 
    • Dental plans, vision insurance, flexible spending accounts, supplemental life insurance
    • Company paid basic life and AD&D insurance coverage, Employee Assistance Program, 403(b) retirement savings matching,
    • Extensive paid time-off, including holidays, sick leave, and vacation

    The effective date for your benefits will be the first of the month following your date of hire.


    The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.

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