Customer Service Representative

Maximus seeks a Bilingual Spanish Customer Service Representative to support government healthcare programs. In this mission-driven role, you will handle inbound calls, answer questions about eligibility, benefits, and enrollment, and guide individuals through next steps with empathy and accuracy. You will use CRM and government systems to document cases, protect confidential data, and follow HIPAA and agency standards. Working in a collaborative, performance-focused team, you will receive ongoing training, growth opportunities in public-sector services, and a comprehensive benefits package.