General Manager
@ GoodwinRecruitingGeneral Manager
About the job
Join a respected Leesburg hospitality group as General Manager. Lead a premier venue blending upscale dining and top service in a community-focused, dynamic environment with growth opportunities.
Requirements
- 5+ years hospitality experience
- Leadership at upscale venue
- Proficient with POS and CRM
- Financial management skills
- Wine and beverage program experience
Qualifications
- Experience in upscale restaurant or hotel
- Certifications like WSET, ServSafe
- Strong communication and leadership
- Attention to detail
- Availability for evenings and weekends
Full job description
Join a locally respected hospitality group to lead a top-tier, guest-driven venue in downtown Leesburg. This unique role offers the opportunity to shape and operate a premier concept that blends upscale dining with world-class experiences.
General Manager Benefits & Compensation:
- Performance-based bonus program
- Health, vision, and dental insurance with employer HSA contributions
- Professional development education opportunities
- 401(k) plan with company match
- Paid time off and holidays
- Employee discounts
General Manager Requirements & Qualifications:
- Minimum 5 years of progressive hospitality experience, including at least 2 years in a leadership role at an upscale restaurant, boutique hotel, or lounge; prior opening experience preferred
- Strong, confident floor leadership with a record of building a strong service culture
- Proficient with POS, reservation systems, CRM, and spreadsheets; strong communication skills and ability to train others on technology
- Excellent attention to detail and guest service judgment
- Solid financial skills, including P&L management, forecasting, labor modeling, COGS, and inventory control
- Deep wine knowledge with experience in beverage program management, including purchasing, costing, pricing, inventory, vendor relations, or staff education
- Private event sales experience preferred
- Relevant certifications preferred (WSET/CMS, ServSafe or recognized alcohol-service certification) or willingness to obtain promptly
- Availability to work evenings, weekends, and holidays
General Manager Day-to-Day Responsibilities:
- Develop and execute the vision, standards, and goals, ensuring exceptional guest experience, revenue growth, and profitability
- Lead daily operations, uphold standard operating procedures and brand standards, and deliver polished, warm hospitality
- Recruit, train, schedule, mentor, and manage a high-performing, cross-trained team with effective pre-shifts and meetings
- Be a visible leader on the floor—welcoming guests, coaching staff, resolving issues, and building lasting relationships
- Maintain excellence in ambiance, cleanliness, organization, and overall readiness of the venue
- Coordinate operations across all departments including bar, kitchen, retail, events, and floor through clear delegation and communication
- Manage the beverage program including selection, purchasing, pricing, inventory integrity, vendor relationships, and staff education
- Drive traffic and build loyalty through curated programming, tastings, special events, memberships, and repeat visitation
- Lead private event sales and execution from inquiry through completion
- Collaborate with culinary and winery teams on menu development, food standards, and seamless onsite execution
- Monitor financial and operating results daily, including sales, labor, COGS, and inventory to meet business plan goals
- Identify and implement opportunities to enhance revenue, efficiency, guest satisfaction, and team performance
- Ensure compliance with health, safety, alcohol service regulations, cash controls, and inspection readiness
This is a hands-on leadership opportunity to build and lead a dynamic hospitality concept with strong backing from a well-established local concept. If you have a passion for exceptional guest experiences, wine expertise, and operational excellence, this role offers the chance to make a significant impact in a vibrant community setting.
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