Front Office Supervisor

@ Marriott
Marriottmarriott.com

Front Office Supervisor

Truckee, CA
Posted today

About the job

Marriott is a global hospitality leader, offering hotel stays worldwide. The Front Office Supervisor oversees front desk operations, ensures guest satisfaction, manages staff, and maintains standards, fostering a respectful, inclusive environment.

Requirements

  • Supervisory experience in hospitality
  • Excellent guest service skills
  • Ability to manage schedules
  • Strong communication skills

Qualifications

  • Hospitality or hotel management background
  • People-first mindset
  • Team leadership skills
  • Problem-solving ability

Full job description

Marriott is seeking a Front Office Supervisor to lead daily front desk operations and ensure an exceptional arrival and departure experience for every guest. In this role, you will supervise and coach front office associates, manage schedules, and oversee check-in, check-out, and billing processes while maintaining accuracy and efficiency. You’ll handle guest inquiries and resolve service issues with a people-first, solutions-oriented approach, coordinating closely with housekeeping and other departments. The Front Office Supervisor helps drive revenue through effective upselling of rooms and services, maintains compliance with Marriott brand standards and safety procedures, and supports a culture of respect, inclusion, and career growth within the team. Join Marriott to build your hospitality career with comprehensive training, global opportunities, and competitive benefits, including travel discounts across a diverse portfolio of hotels worldwide.
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