Customer Service Representative
@ Uline, Inc.Customer Service Representative
About the job
Uline is a leading distributor of shipping, industrial, and packaging supplies. The Customer Service Representative role involves order processing, helping customers, and providing excellent service to support business growth.
Requirements
- High school diploma or equivalent
- Excellent problem-solving skills
- Strong communication skills
- Customer service experience a plus
- Eagerness to learn
Qualifications
- Preferred bachelor's degree
- Excellent listening skills
- Ability to build relationships
- Comfort with technology
Full job description
Customer Service Representative
Pay from $25 to $30 per hour with significant growth and earning potential!
Georgia Branch
705 Braselton Industrial Blvd, Braselton, GA 30517
Fast, friendly and customer focused. As a Uline Customer Service Representative, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Hours: Various on-site full-time shifts available.
Why Customer Service at Uline?
Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support.
Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company.
Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs.
Position Responsibilities
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center and beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
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