Education:

• High school diploma or equivalent.

• New hire must attend MA Clinic Academy training.

• Must have completed all MA Competencies

Preferred Qualifications:

Education: Graduate from an accredited Medical Assistant program

Experience: One year of applicable patient care experience or applicable medical office experience as defined by the clinic

Skills, Knowledge, Abilities:

• Complete Advanced Standard Rooming with overall achievement >= 90% for the last 6 months including:

• AWV questionnaire and documentation.

• Thorough Medication Reconciliation.

• Closing all open care gaps as indicated Encounter Guide (Fall Risk, Depression, Breast Cancer Screening, Colorectal Cancer Screening, and Diabetes Eye Exam).

• Blood Pressure Recheck for patients with elevated initial blood pressure reading.

• Completion of Patient Experience Conversation.

• Strong communication and interpersonal skills.

• Proficiency with EHR systems and clinical documentation.

• Ability to multitask and adapt in a fast-paced clinical environment.

• Knowledge of common outpatient procedures and equipment.

• Commitment to patient-centered care and professional growth.

• Demonstrates knowledge of varying differences and behaviors among populations served.

Work Environment:

• Outpatient clinical setting with frequent patient interaction.

• Requires standing, walking, lifting, and use of clinical equipment.

• Potential exposure to infectious materials; PPE provided.

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.

• Position requires prolonged standing and walking during each shift.

• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.