Aftersales and Maintenance Product Owner

The Product Owner is accountable for the end-to-end success of Vehicle Health Management products, from product strategy and technical requirements definition through development, validation, deployment, and lifecycle management. The role bridges business, customer, and technical domains, ensuring solutions are aligned with customer needs, vehicle electronic architectures, connectivity platforms, and business objectives. Working closely with Software Engineering, AIDA, ADA, Quality, and cross-functional teams, the Product Owner drives product evolution across the complete customer journey, maximizing value through a deep understanding of connected vehicle ecosystems, technical feasibility, operational readiness, and product performance.

Reporting Structure:

Reports to: Software Product Management – Aftersales & Maintenance, and M&A Director

Number of direct reports: None

Key Responsibilities:

• Own the vision, strategy, roadmap, and lifecycle of Vehicle Health Management products, ensuring alignment with customer needs, business objectives, technical capabilities, and opportunities for revenue growth and value creation.
• Define and maintain global product technical requirements, ensuring consistent feature functionality, customer experience, data availability, and performance across brands, regions, and vehicle architectures.
• Lead feature definition, prioritization, and backlog management into scalable product solutions.
• Drive the end-to-end product journey from concept through development, validation, deployment, adoption, and continuous improvement.
• Collaborate closely with Software Engineering, AIDA, ADA, Quality, Parts & Services, and cross-functional teams, and business stakeholders to ensure successful product delivery and operational readiness.
• Define, monitor, and analyze product performance KPIs, customer usage, adoption metrics, and business outcomes to support data-driven decision-making and continuous optimization.
• Act as the voice of the customer, leveraging market insights, customer feedback, and product performance data to identify opportunities and improve product value.
• Own the governance of product issues and defects, ensuring timely prioritization, stakeholder engagement, and resolution across cross-functional teams.

Our Benefits -- Designed with You in Mind

Comprehensive Health & Well-being Coverage
From your very first day, you'll have access to medical, dental, vision, and prescription drug coverage -- ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it.

Family Building Benefit
We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Generous Paid Time Off
We believe in work-life balance. That's why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans
We help you plan for the future with:

• An employer match on contributions to your 401k, Roth, and Catch-Up plans
• An employer contribution, even if you don't contribute

Income Protection & Insurance Options
Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. - supporting the needs of you and your family and ensuring peace of mind.

Company Vehicle Lease Program
Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products.

Support for Your Growth and Giving Back
We believe in investing in your future and your passions:

• Tuition reimbursement
• Student loan refinancing programs
• 18 paid volunteer hours each year to make a difference in your community

And so much more!
When you join us, you're not just building a career -- you're joining a company that supports you, inside and outside of work.