Patient Scheduler, FT, Days
@ 810 Prisma Health - Blount Memorial Hospital, Inc.Patient Scheduler, FT, Days
About the job
Prisma Health strives to transform healthcare. The Patient Scheduler role at Blount Memorial Hospital focuses on managing patient appointments, referrals, and data entry to support efficient clinical operations.
Requirements
- Knowledge of scheduling procedures
- Customer service skills
- Proficient with computers
- Telephone communication skills
- Knowledge of medical terminology
Qualifications
- High School diploma or equivalent preferred
- Two years of related experience preferred
Full job description
Inspire health. Serve with compassion. Be the difference.
Job Summary
Responsible for scheduling patients requiring admission, diagnostics and/or treatment services. Ensures that all referrals are received and reviewed for accuracy, staffed properly/timely, and entered into computer-based scheduling system.Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
Receives telephone requests for services and referrals. Follows protocols for "day of", prep instructions, emergencies, and rescheduling. Maintains required logs: referrals, referral sources, missed visits, and complaints.
Coordinates the scheduling of patients requiring admission, diagnostic procedures and/or classes. Gathers required patient demographic, clinical and financial information and related information as required by the referral/central intake form(s). Coordinates appointments and/or classes with the appropriate clinical and clerical staff.
Participates in the payroll process to ensure accuracy, completion, and legibility of time slips.
May be responsible for the recruitment / hiring process and on-call responsibilities, if supporting the agency.
Performs other duties as assigned.
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
Education - High School diploma or equivalent preferred
Experience - Two (2) years of related work experience preferred
In Lieu Of
NA
Required Certifications, Registrations, Licenses
NA
Knowledge, Skills and Abilities
Knowledge of scheduling procedures
Knowledge of services offered to provide accurate scheduling of clients.
Communication skills
Customer-oriented service skills
Proficient in use of telephone equipment, voicemail, and computers
Knowledge of medical terminology preferred
Work Shift
Day (United States of America)Location
Blount Memorial HospitalFacility
Blount Memorial Hospital, Inc.Department
Outpatient Oncology InfusionShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.