Beach Attendant

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Discover more sun and more fun! Escape to a tropical beachfront paradise complete with everything you need for the perfect getaway, including delicious dining, beachfront bars, relaxing comforts, and endless activities. Here you’ll stay at one, play at two — with two connecting resorts right on the soft white sands of St. Pete Beach. Whether you’re looking for family fun, a romantic retreat, a group getaway, or anything in between, it’s all here at TradeWinds Island Resorts. https://www.tradewindsresort.com/careers

Overview:

Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features three destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach!

We are seeking a dynamic and customer-oriented individual to join our team as a Resort Beach Attendant. As a Beach Attendant, you will play a crucial role in ensuring a positive and enjoyable experience for our guests at the beachfront. You will be responsible for maintaining the cleanliness and safety of the beach area, assisting guests with beach equipment, and providing excellent customer service.Proper knowledge of local area to help suggest things for guests. Thorough knowledge of all hotel services and amenities. If you are passionate about providing exceptional customer service in a beautiful beachfront setting, we invite you to apply. Join our team and contribute to creating memorable experiences for our guests!

Responsibilities:

• Guest Assistance:

1. Greet and welcome guests to the beach, providing information about available services and facilities.
2. Assist guests in setting up beach chairs, umbrellas, and other equipment.
3. Respond promptly and courteously to guest inquiries and concerns.
4. Provide information on resort amenities, services, and local attractions.
5. Anticipate and fulfill guest needs to enhance their overall experience.
6. Assumes other duties and responsibilities as assigned.

• Safety and Maintenance:
1. Monitor the beach area to ensure a safe environment for guests.
2. Conduct regular inspections of beach equipment and report any maintenance issues.
3. Enforce safety rules and regulations to prevent accidents and ensure a secure beach atmosphere.
4. Ensure safe operations of beach amenities including the High Tide Slide, Zing Ray Zipline, Surf Simulator and more.
5. Regularly clean the beach area, including picking up litter and organizing beach furniture.

• Equipment Management:
1. Organize and manage the distribution of beach equipment, such as towels, chairs, and umbrellas.
2. Maintain an organized inventory of beach equipment and report any shortages or damages to management.
3. Collect and store beach equipment at the end of each day

Qualifications:

• Previous experience in a customer service or hospitality role preferred.
• Strong communication and interpersonal skills.
• Ability to work outdoors in varying weather conditions.
• Basic knowledge of beach safety.
• Physical ability to lift and carry beach equipment.
• Proactive and attentive to detail.
• Dependable and dedicated work ethic.
• Must be comfortable working outdoors for 8 hours or more in Florida’s hot climate.
• Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to use time management and organization when it comes to cleaning towels, pool areas, and handing out amenities to guests on beach
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.
• Ability to work well under pressure of guests guest requests and handle multiple tasks at once.
• Punctuality and regular and reliable attendance.
• Interpersonal skills and the ability to work well with co-workers and the public.

Desirable:

• Previous guest relations training
• High school graduate or equivalent

Physical Abilities:

• Endure various physical movements throughout the work areas, such as taking chairs to all areas of beach, setting up umbrellas in the sand, and transporting loads of towels to and from laundry area.
• Ability to grasp, push or pull heavy loads, and lift and/or carry or otherwise move chairs, towels, and umbrellas
• Ability to stand, walk and/or sit and continuously perform essential job functions.
• Sufficient manual dexterity in one hand to be able to load and unload chairs and cushions from beach shed
• Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.
  

Schedule: This requires flexible hours, including weekends and holidays, to accommodate the needs of the resort and its guests.