[VO2 USA] Program Manager for Clientelling/CRM/IT solutions (junior/inter)

@ VO2 Group

[VO2 USA] Program Manager for Clientelling/CRM/IT solutions (junior/inter)

Posted 15 months ago

This job is still taking applications, but it's been up a while.

About the job

VO2 GROUP is a global leader in tech and digital consulting, focusing on customer experience, innovation, and sustainable tech, with offices worldwide and numerous awards.

Requirements

Proven experience in software project management
Strong leadership skills
Understanding of software methodologies
Excellent communication skills
Proficiency in Jira, Confluence, Salesforce

Qualifications

Bachelor's in Computer Science or related
Experience with Agile and Scrum
Certifications like PMP or CSM a plus
Detail-oriented and strategic thinker
Ability to manage cross-functional teams

Full job description

🌟 VO2 GROUP

Independent French Leader in Tech and Digital Consulting

We are present in Paris, Montreal, Luxembourg, Shanghai, New York, and Geneva, with over 800 consultants 🇫🇷🇨🇦🇨🇳🇺🇸🇨🇭.

🌍 Global leader in customer and corporate experience

We collaborate with the most iconic brands to ensure their success:

✔️ From strategy and innovation

✔️ To large-scale execution, thanks to our expertise in business, tech, data, and AI 🤖✨

🏆 Recognitions & Leadership

Leader in innovation and growth 2025 (Les Echos Business Magazine) Multi-tech player and Premium Salesforce partner

🌿 Champion of "Responsible and Sustainable Tech"

Created with gender parity, advocating for equality through an engaged leadership team 🌟 45% women within our teams Award-winning TopCom campaign in 2024

📜 Certifications and Awards

Salesforce Impact Partner 2024 Cybervadis 2024 Impact Company of the Year 2023 by Choose My Company

🚀 VO2 GROUP: The Bright Side of Tech 🌈

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Job Description: Program Manager (junior / intermediate)

Position Overview: Our NYC team is seeking a skilled and dedicated Program Manager to support and oversee the development and execution of software projects within our organization. The successful candidate will collaborate closely with project teams, stakeholders, and cross-functional groups to ensure the timely and successful completion of software projects in alignment with the organization's objectives.

Key Responsibilities:

- Lead Agile and Scrum practices and facilitate ceremonies (planning, stand-ups, reviews, retrospectives).

- Collaborate with Product Owners and delivery teams on backlog grooming and task prioritization.

- Maintain project roadmaps, timelines, and dependencies.

- Coordinate with cross-functional teams to support smooth project execution and on-time delivery.

- Ensure teams have access to required tools and resources.

- Track project progress, sprint metrics, and milestones; prepare status updates for stakeholders.

- Identify and mitigate risks and issues proactively.

- Oversee quality assurance and promote continuous improvement.

- Act as the main point of contact for clients and partners.

- Track budget and adapt plans as needed.

- Contribute to a collaborative team culture and continuous learning.

Qualifications:

- Bachelor's degree in Computer Science, Engineering, or related field (Master's preferred).

- Proven experience as a Program Manager or similar role in software project management.

- Strong leadership skills and a track record of successfully managing cross-functional teams.

- In-depth understanding of software development methodologies, technologies, and best practices.

- Excellent communication, problem-solving, and critical thinking skills.

- Tools: Proficiency in Jira and Confluence; Salesforce familiarity is a plus.

- Deep knowledge of Scrum, Agile, and related frameworks (Kanban, SAFe); Waterfall or hybrid exposure is beneficial.

- Strong communication, risk management, and stakeholder engagement.

- Agile certifications (PMP, PgMP, CSM, CSPO) are a plus.

- Strategic thinker who is adaptable, detail-oriented, and skilled at guiding a team.

If you are ready to excel in a dynamic and challenging environment, with a strong passion for driving software projects to successful completion, we encourage you to apply for this exciting opportunity. Join our team and contribute to our mission of delivering high-quality software solutions that exceed expectations 🚀 !

What we offer:

- Competitive salary + annual bonus

- Safe Harbor 401k

- Hybrid teleworking policy

- Health insurance envelope

- 20 days paid vacation

- 10 paid sick days

- To be part of a human-sized team within a large group

- Offices located in the heart of Manhattan

Interview process:

1. Meeting with Stéphanie, our HR Manager

2. Technical interview

3. Potential meeting with the client team

4. The last meeting to present our offer to you

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