Customer Service Rep

@ Manpower
Manpowermanpower.com

Customer Service Rep

Honolulu, HI
Posted 2 days ago

About the job

ManpowerGroup, a leader in staffing solutions, seeks a Customer Service Rep in Honolulu. The role focuses on supporting customers via communication, complaint resolution, and data management, offering growth and benefits in an inclusive environment.

Requirements

  • Verbal and written communication skills
  • Attention to detail
  • Customer service skills
  • Ability to work independently
  • Proficiency in MS Outlook

Qualifications

  • High school diploma or GED
  • Proactive attitude
  • Strong interpersonal abilities
  • Computer skills

Full job description

Our client, a leading organization in customer support services, is seeking a Job Information Customer Service Rep to join their team. As a Job Information Customer Service Rep, you will be part of the Customer Support Department supporting the Customer Service Team. The ideal candidate will have excellent communication skills, a proactive attitude, and strong interpersonal abilities, which will align successfully in the organization.

Job Title: Customer Service Rep

Location: Honolulu, HI

Pay Range: $23.00 per hour

Shift: Monday-Friday 8:00 am-4:30 pm

What's the Job?

  • Interact with customers to provide information about products and services
  • Handle and resolve customer complaints effectively and professionally
  • Determine customer issues and offer appropriate solutions or follow-up actions
  • Keep detailed records of customer interactions, inquiries, and complaints
  • Refer unresolved issues to the appropriate departments for further investigation

What's Needed?

  • Verbal and written communication skills
  • Attention to detail and strong customer service skills
  • Ability to work independently and manage time efficiently
  • Proficiency in computer applications such as MS Outlook or data entry software
  • High school diploma or GED preferred

What's in it for me?

  • Opportunity to develop valuable customer service skills
  • Work in a supportive and inclusive environment
  • Potential for career growth within the organization
  • Engage in meaningful work supporting diverse customer needs
  • Be part of a dynamic team committed to excellence

Upon completion of waiting period associates are eligible for:

  • Medical and Prescription Drug Plans
  • Dental Plan
  • Supplemental Life Insurance
  • Short Term Disability Insurance
  • 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

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